- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-10-2022 01:10 PM
Can anyone point me to documentation that references the significance of the "Active install" field on the cmdb_sam_sw_install table? What is this field used for and what is it supposed to indicate by true or false? Does it impact the reconciliation process in SAMPro? Etc. Thanks!
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2022 02:45 PM - edited 11-15-2022 02:46 PM
Hi @Jeff33,
hope this article by Daniel will help you to answer your question about "Active install"
Software Installations Table Attribute Review - ServiceNow Community
Active install (active): When the same software installation is discovered by multiple discovery sources, only one will be set to “active = true”. The remainder will be set to false. This is to avoid double-counting in reporting.
Additionally, when the com.snc.samp.exclude_device_flag system property is in use, software installation records representing software installed on matching CI’s will be set to “active = false”. This is to preclude their inclusion in reconciliation calculations. The “SAM - Adjust installs for excluded Cis” scheduled job handles the setting or unsetting of the Active install attribute for CI’s impacted by the system property. For additional information on this system property, refer to the ServiceNow Docs site.
Best, Dennis
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2022 02:45 PM - edited 11-15-2022 02:46 PM
Hi @Jeff33,
hope this article by Daniel will help you to answer your question about "Active install"
Software Installations Table Attribute Review - ServiceNow Community
Active install (active): When the same software installation is discovered by multiple discovery sources, only one will be set to “active = true”. The remainder will be set to false. This is to avoid double-counting in reporting.
Additionally, when the com.snc.samp.exclude_device_flag system property is in use, software installation records representing software installed on matching CI’s will be set to “active = false”. This is to preclude their inclusion in reconciliation calculations. The “SAM - Adjust installs for excluded Cis” scheduled job handles the setting or unsetting of the Active install attribute for CI’s impacted by the system property. For additional information on this system property, refer to the ServiceNow Docs site.
Best, Dennis
