Smartsheet direct integration
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07-29-2025 02:44 PM
Hello all!
I was told that this is a great community, and there are several helpful members. So here goes.
Has anyone successfully completed a direct integration for Smartsheet in the SAM workspace?
The person (or company) that assisted with our integration did not do a great job, and currently I am the person that deals with SAM at my company.
We have a particular PPN which i requested the content team add to the content service, and they have added it. However, that PPN that correlates to a specific DMAP is not associating as a software model.
I was told to ask Smartsheet about an "event" table by a service now engineer, but Smartsheet says they don't have an event table. I also know that it is recommended to use the event reporting feature in Smartsheet, but to complete a basic direct integration, you do not absolutely need it.
I am researching via Google and have read all the documentation regarding how to directly integrate Smartsheet, but so far no luck.
Any assistance would be greatly appreciated. Thank you