Software Asset Management Reconciliation

[Marlon12]

Hi Everyone, 

Does anyone know how can we make a product non-compliant?

Scenario:

I have a software entitlement for a product with 1 purchased rights and 1 allocated device

 I used the custom license metric that returns 1 for the rightsfordevice.

When running a reconciliation, the product is compliant, 

Is there a way on how I make the result compliant? ex. should i add allocated device? should I return 2 on my Custom license metric?

[dreinhardt]

Hi @Marlon12, could you please share more details about the reason you need this products as "non-compliant"?

Best, Dennis

[MarlonD20]

I have created a custom license metric and used it to an entitlement. The calculation is no. of installations for a product, so basically, I need to count how many devices where this product was installed. I want to verify how this clm is working or how can I prove that my calculation is correct, I tried to force add in Device allocation so that it will be greater than the purchased rights. Is my method or steps are correct?

[dreinhardt]

Hi @MarlonD20, 

thanks for the clarification. An allocation is a specific decision to tie consumption to a particular device or user, even if there is no consumption (yet) through a software installation or subscription.

In short, allocations have no influence on your custom metric and its calculation, as they are always preferred in the reconcile and automatically generate a consumption. Custom metrics are based on the conditions you set in the script - in your example, it should be existing installations and this is based on the CMDB/CI data in the cmdb_sam_sw_install table.

My personal opinion - if custom metrics can be avoided and can be covered by a common or publisher metric - you should rather fall back on the OOTB possibilities - in your case it sounds almost more like a "Common / Per Device" metric.

Best, Dennis

[MarlonD20]

Thanks @dreinhardt ,

You suggested an OOTB license metric, can you give me a clarity on how does the calculation affects the reconciliation? I want to verify if "Common / Per Device" metric had the same calculation like in our requirement since you said it is almost more like it.