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Skills Profile documentation?

Does anyone know what happened to the Skills Profile for ITAM that was on now create?  It laid out the training needed for an IT Asset Manager, and the daily, weekly, monthly, annual tasks they would need to complete a good ITAM program?  They had th...

Mandatory catalog variable to be made invisible on task form

Hello friends, I have created a variable "Cost_center" on catalog item in a variable set. The variable in Mandatory.Now, on Catalog Task form I want to make this variable invisible based on a condition that if  "Region" is "India".I tried with UI pol...

Asmita7 by Tera Expert
  • 218 Views
  • 4 replies
  • 0 helpfuls

SAP Integration

Hello All,We have setup a connection with SAP using the WSDL URL given by SAP team. Connection has been setup successfully. We are getting the data from SAP client also. After fetching the data what would be the next steps, we need to follow.I have c...

Adobe integration OAuth Server-to-Server

Has anyone successfully integrated Adobe OAuth Server-to-Server? We are currently working with the ServiceNow Customer Outcome team directly and we have not had any success.We have followed the documentation step-by-step and stuck. https://docs.servi...

bvandu by Tera Contributor
  • 486 Views
  • 1 replies
  • 0 helpfuls

SAMPro

I understand that the cmdb_sam_sw_install table is populated by discovery.  How does it tie to SAMPro license utilization?  We have a product with multiple installs that is setup with a software model and dmap, but in the workspace is shows we have 0...

Resolved! Software Installations - last_used date

We have SAM Pro and we're utilizing the Service Graph Connector for SCCM. Our Software Usages table is populating and shows a last used time. Our Software Installations table is populating as well, but the 'last_used' field on that table is NOT popul...

Exploring The application

When multiple SLA's are attached to a task, then after updating and not matching the conditions of the SLA then the attached SLA is not gets removed? What is the requirement behind it? Please response if anyone knows...

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