Software Entitlements Table {alm_license}

[henryhill]

In the Washington DC release, not able to update purchase rights which give the total cost of allocations. Does anyone know how to unlock the purchase rights field so that updates can be made. Consequentially, this will adjust the total of cost for allocations as well as add or decrease allocations for specific customers with regard to their respective contract purchase rights. The previous release did not have this issue.

[dreinhardt]

Hi @henryhill,

This sounds like a very strange behavior of your W.DC SAMP module. I just checked if the Entitlements Status has an influence on the “Purchased Rights” field, and this is not the case. Whether the status is “Build”, “In use” or “On order”, I can adjust the value in all cases.

But, if identified one use case setting the purchase rights field to read only. As soon a baseline entitlement is linked with a maintenance entitlement (Related entitlement) the field is blocked by the system.

If this isn't the case in your instance, please raise a support case.

Best, Dennis