This scheduled job started failing about 6 weeks ago. Have submitted an INC to the platform team. In the meantime, is there any way for a non platform admin to troubleshoot or diagnose the issues?
I have gone through some docs but not able to understand the difference between Software Entitlement and allocation.Can someone explain me in simple language.
Getting this error "The system failed to create an inclusion connection" while running SM. What could be the possible reason?
Hi all, Softwares in Software Installation table are showing as Unlicensed Install = true and Is Reconciled = true, even though they are not added in the entitlements table. Can anyone help me to understand why Is Reconcile is true and Unlicensed...
Hi All, we have several products that are non licensable - Microsoft (eg Access Patch, OneNote Patch, WordPatch) that have appeared as non-compliant in the SAM Workspace and also the License Compliance Position Report. The entries have a symbol - a s...
Do we need PA professional plugin for SAM PRO or PA standard is enough ?
What does 'feature this post' option do in blog.
I want to have a duplicate field for an existing field.I have a Customized table which is having certain fields, one of the fields on this table is Unit-IDI want to have duplicate field of the Unit-ID.How can I do this?
Unable to use Data Certification in ServiceNow as the plugin is deprecated before "Z" release. Also are there any other ways to achieve the same results as Data Certification Plugin
I am preparing a large set of data to import into our CMDB and to test I am using a sub-set of about 25 records. When I use the transform map to create the records they are created on the alm_hardware table but the associated CI is not being auto-cr...
In our organization today the Enterprise Architecture team approves and restricts software for use in the environment. They manage the lifecycle of a small percentage of the approved software. In my research it is a little confusing if SAM owns the ...
Hii am trying to place a purchase order in SAM Stimulator as it is not showing any publishers in License usage tabTried multiple ways but it is not showing the publishers as the further step is dependent on the current task please help me out on this...
Currently we have a report for "Software Model Lifecycle Report" which reports the EOL for the Softwares which have defined software model. Is there any way to list out all products from ServiceNow software content library and show the EOL/EOS for th...
Dear community, could someone clarify which of the 3 valid options are correct. I have read the following KB article already: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0854433 but is still not clear to me if the right ans...
Hello Team,I have an one requirement where I want to allocate software entitlements to selected users from list collector through one catalog request.We are using procurement workflow to achieve this requirement/Is there any suggestion?Thanks in adva...
