Software Entitlements
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11-20-2024 11:53 AM
Looking to see if anyone has automated the creation of software entitlements within SAM Pro. Maybe have a table that consists of all the software purchases and then a trigger that auto creates the entitlements' based off the data in that table. This particular customer we are unable to connect directly to the procurement system, so they get exported to a spreadsheet currently and then validated before they are uploaded. I would like this spreadsheet to live in ServiceNow instead and then simply click a button to have the entitlements built. The data in the current spreadsheet does contain all the fields that would be needed to create correct entitlements. Curious what others do or, if they simply perform a bulk upload each time a vendor is renewed. Thanks!
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11-20-2024 12:37 PM
Hi @Goody6,
you could try to automate the import of your templates into the out-of-the-box entitlement upload engine of SAMP.
Import bulk entitlements in workspace The entitlement import records are stored in the Entitlement import [samp_bulk_import] table.
It's possible to add new (unprocessed) records into the table and run the import later "per click".
Best, Dennis
