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10-25-2023 08:50 AM - edited 10-25-2023 08:56 AM
In the software installation table, each instance of Windows Server Standard appears twice, but with a slight name variation.
Microsoft Windows Server 2019 Standard
- Product ID = 00429-70000-00000-AA946
Windows 2019 Standard
- Product ID = (blank)
Since the names do not match exactly, the deduplication job does not identify this as a duplicate record. Both "Active Install" and "Deduplication processed" fields are set to "true".
Since these use separate discovery models, how should this be resolved? My fear is that each record accounts for a set of licenses (based on device cpu/cores configuration). It's odd that discovery is showing 2 different names for the same software.
Solved! Go to Solution.
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10-31-2023 05:45 PM
It's possible that the same same sw installation records are being discovered by two different Discovery sources. Expose the "Discovery Source" column in the list view and check whether or not this is the cause.
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10-31-2023 05:45 PM
It's possible that the same same sw installation records are being discovered by two different Discovery sources. Expose the "Discovery Source" column in the list view and check whether or not this is the cause.
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11-06-2023 06:21 AM
I believe that is the case. One entry has a SCCM timestamp and the other does not. Unfortunately, neither show a discovery source. The column is blank. I'm not certain what a blank field represents as most times "(empty)" would be the result.
