Software Installation Discovery

lsaxena
Giga Contributor

Hi Team,

 

Is their any way we can see software installation data for workstation, in our SN environment. We are going to upgrade to UTAH. 

 

We can only see the data for servers not for workstations.

 

Thank You

Loveneesh 

1 ACCEPTED SOLUTION

To check whether SAM is installed.

 

check for (com.snc.software_asset_management) - legacy plugin

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/asset-management/concept/...

 

Please check for below plugins as well.

This comes under SAM foundation plugins

 

com.snc.sams

com.sn_sam_workspace

 

Please dig in deep below threads it has details informations.

 

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/software-asset-management...

 

The Thread which explains SAM process.

 

https://docs.servicenow.com/en-US/bundle/utah-it-asset-management/page/product/software-asset-manage...

 

Please Mark helpful if it's help.

 

View solution in original post

5 REPLIES 5

Have you installed the InTune or SCCM ServiceGraph connector?