Software Installs to be removed when no longer discovered by Intune

manjeetmann
Giga Contributor

‎09-09-2025 04:19 AM

We're currently running Service Graph Connector for Microsoft Intune to pull computer/device/SW installation data into the CMDB.
Now we want some automation in place which will remove the software which are not getting discovered from Intune or no longer available in the payload. How we can achieve this?
Those Software Installs are basically under Computers and Handheld devices.

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dreinhardt
Kilo Patron
Kilo Patron

‎09-09-2025 08:04 AM

Hi @manjeetmann ,

 

please check the included data source „SG-Tanium Remove Software“ to be available and enabled. It should be executed after the main job is triggered. 
https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-managem...

 

Best, Dennis

 

 

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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Faty
Tera Contributor

‎09-10-2025 04:21 AM

You can create a scheduled job to check for most recent discovery date and clean the table weekly.

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dreinhardt
Kilo Patron
Kilo Patron
In response to Faty

‎09-10-2025 08:14 AM

Hi @Faty ,

 

this is not recommended, it must be solved in the source system. As long the data is part of it, it will be imported again independently of the discovery date etc.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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Faty
Tera Contributor
In response to dreinhardt

‎09-11-2025 12:38 AM

What if one doesn't have Tanium environment and only Intune ?

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