Software License Compliance Position Report after Zurich upgrade

[Karen54]

Hi All, has anyone noticed a reduction in the number of records in the LPR following an upgrade to Zurich?

We upgraded from Yokohama. The number of entries in the report reduced by around 20% in each instance. The other change I noticed is that the SW Model field is no longer populated with the SW Model name when number of Rights Owned is zero. Thanks

[Karen54 · Accepted solution]

I think the change relates to the following link - that includes "To prevent clutter in the Publisher details page". 

https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/software-asset-manage...

[dreinhardt]

Thanks to highlight this, it’s not the best solution by SN to allow the on/off only based on properties - I personally like the „published/unpublished“ was to show-hide

Best, Dennis

[Karen54]

Yes, I agree Dennis. The documentation isnt exactly clear on the details of the change brought in by Zurich