Software model is compliant but software product is not compliant.

Community Alums
Not applicable

‎04-28-2024 06:35 AM

Hi,

We have few software products shown as not compliant but software models under the product are compliant. On the software product level, unlicensed installs found. After allocation of user/device to the right entitlement and running reconciliation, the product is still not compliant and unlicensed installs are still same.

 

How to make this software product as compliant?

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Nitin Agarwal2
Tera Expert

‎05-15-2024 05:40 AM

Model of unlicensed installs and software model under entitlement should match. You can try by  create new entitlement with uninstall software model (copy the model from uninstall software) instead of PPN.

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