software model result going to different model the normalized model

Nancy Schilli
Tera Contributor

I've attached a file that shows MS office 2010 being assigned a software model results to 2010, 12013, 2016 2019 & 2021.  These records are all normalized to MS office 2010 standard.  This messes up the information on the software asset workspace, license usage for MS office 2010.  I don't understand why it would do this, and have never seen this before. Please advise or provide suggestions on why, and how to fix

I removed 2 fields that identified computer & assigned to. 

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