Software Models with deactivated discovery maps

[Joe Ryder]

Software Models with Deactivated Discovery Maps

What is this report? Why do we have this available to us? What do I do with the several hundred listed here? I can't tell what the purpose of this report does for us as SAM Pro administrators other than tell us that the DMAP is now listed as "Active = False" and some sort of action should be performed. There's no indication of what to do with this in documentation.

I suspect what I'm supposed to do is know what other DMAP is appropriate for the software model to map to, or create a custom DMAP where there are no other options. But why is that necessary? Why doesn't the content service update these inactive maps and correct associations to active maps?

Rhetorically: If ServiceNow "secret sauce" is the content service's ability to know the right way to associate Software Models and DMAPs, why would we be required to remediate these bad associations? Or are these those updates where an appropriate default DMAP were just no longer maintained by ServiceNow?

Related documentation: https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/concept/sam-content-updates.html

[Cory H]

I would also appreciate some assistance with this as the previous article is archived. I cannot seem to track anything else down on this deactivated discovery maps report.