Source request button

Poorva Bhawsar2
Tera Contributor

Inside Catalog Tasks, i am not able to find Source Request button there to create purchase or transfer orders. I have checked UI Actions also, it is active there and displayed on form action menu but still i am not able to find it.

1 ACCEPTED SOLUTION

Hi Poorva,

Glad to hear it worked.

please mark my answer as Correct & Helpful & close the thread.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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If you find my response solved your issue, please mark answer as Correct & Helpful to help others with the same response find the answer more quickly.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Poorva Bhawsar 

If you find my response solved your issue, please mark answer as Correct & Helpful to help others with the same response find the answer more quickly.

Regards
Ankur

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

maheshn
Mega Expert

If condition is getting satisfied it should be visible on the form.

1) Check 'show insert' or 'show update' checkboxes are checked or not on ui action form.

2) There might be other ui action with same 'Action name'. try changing action name of ui action and check.

 

If everything is correct still not visible then try removing conditions and check. So that we will get to know if its happening because of condition.

Try an let me know.

Can you tell me the correct condition for this ui action.

Could you check what the parent field value on catalog task?

And also please check  if 'sourced' field is present on sc_request or sc_req_item table?

And let me know.