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‎07-14-2020 02:12 AM
Inside Catalog Tasks, i am not able to find Source Request button there to create purchase or transfer orders. I have checked UI Actions also, it is active there and displayed on form action menu but still i am not able to find it.
Solved! Go to Solution.
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‎07-15-2020 05:36 AM
Hi Poorva,
Glad to hear it worked.
please mark my answer as Correct & Helpful & close the thread.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-16-2020 04:32 AM
If you find my response solved your issue, please mark answer as Correct & Helpful to help others with the same response find the answer more quickly.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-04-2021 12:59 AM
If you find my response solved your issue, please mark answer as Correct & Helpful to help others with the same response find the answer more quickly.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-15-2020 12:05 AM
If condition is getting satisfied it should be visible on the form.
1) Check 'show insert' or 'show update' checkboxes are checked or not on ui action form.
2) There might be other ui action with same 'Action name'. try changing action name of ui action and check.
If everything is correct still not visible then try removing conditions and check. So that we will get to know if its happening because of condition.
Try an let me know.
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‎07-15-2020 12:16 AM
Can you tell me the correct condition for this ui action.
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‎07-15-2020 01:21 AM
Could you check what the parent field value on catalog task?
And also please check if 'sourced' field is present on sc_request or sc_req_item table?
And let me know.