There is a custom table named ABC, in which records will get stored whenever some one subscribes to it, and records will store like below.. Topic Name, Subscribed(it's say "1"), Date, and User Now, I report I want to show like.. TopicsSubscription Co...
Hi, we are on the begining of using SAM. We haven't rolled out Discovery, nor have we bought Enterprise Architecture Management (maybe somewhere in the future). So here the question, how would you relate Business Application and Application Service t...
OTA application on a developer instance but it says I need to pay for it.There are other plugins I could install also like Hardware Vulnerability but they also require the
OTM application on a developer instance but it says I need to pay for it.There are other plugins I could install also like Hardware Vulnerability but they also require the
I'm using Xanadu and we are starting to loading software entitlements but for Crowdstrike Device Control when I run reconciliation it shows all the installs as Ignored. The reason thats given is no license under management but the ignore install butt...
Hello,Is it possible to modify the setting for this "Renewals Calendar" view? If yes, which role is needed?On the right, it seems that even the admin doesn't have permissions to change these settings.Thank you in advance.Vito Cicchirillo
I have a requirement where the end user should only have option to see the 'Visual Studio Professional' catalog item.If he submits the catalog item we are directly reducing it from Visual Studio 2021 version through source request.But we have multipl...
Hi SN Community, I can see that there is an OOTB import mechanism for uploading bulk software entitlements.Is there anything similar for uploading bulk software license keys?Or is the only option a custom import set/transform map?
We have the situation that multiple versions of a single software should be orderable via the software catalog. So the assumption is that multiple catalog items (one for each version which can be ordered) have to be created for that. For all versions...
Hi all this is a bit of a vent. I raised my first one last week and attached a spreadsheet of the non normalized software I wanted adding to the content service. SN replied asking for the detail in the form of an XML file. This functionality is ou...
see the user subscription data and the license data in my License Workbench after reconciliation. However, my Software Asset Analytics dashboard is still..
Hi ServiceNow Experts,I'm trying to better understand how pricing works for catalog items in our environment.We store the cost of software in the Software Model table and the cost of entitlements in the Software Entitlement (alm_license_list) table. ...
What CI class do we use for mobile devices , iPhone for example?
Hi all , I have 1 excel sheet which has entitlement data to be loaded in software asset management. but the PPN or models not available in servicenow. so before loading entitlement data what are the steps to follow in order to create bulk software m...
I need help on below1. How someone can utilize "samp_sw_usage" table for reclamation of SaaS products?2. How the data is populated to samp_sw_usage table for subscription products?3. How reclamation candidates created for subscription products?
