State Field in alm_license table in SAM Pro

[anandsaurabh47]

Hi,

I see "state" field is mandatory field and hence throwing an error while importing the entitlements through entitlement import template.

I can add this column in the template and update the value as "Build" and fix the error but I am assuming if this field is mandate, then isn't it supposed to be part of the OOB entitlement import template?

Please help, I am using ServiceNow Zurich and using the latest entitlement import template available in Zurich.

[Ankur Bawiskar]

@anandsaurabh47 

not sure if this is a miss from ServiceNow side

But as a workaround you can use onBefore transform script and set the default value

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏