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03-31-2025 01:55 AM
Hi Guys
We are implementing SAMP over the next month or so
Does anyone have a guide or tips on SAM's own licensing metrics and how the figures in Subscription Management are produced
Thanks in advance
Stuart
Solved! Go to Solution.
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03-31-2025 06:48 AM
There is a spot specific to ServiceNow SAM license metrics. Navigate to All > ITAM Licensing > ITAM License Report.
- Subscription Unit Ratio: Ratios define how many CIs of a certain CI category require a subscription. The Software Asset Management application has pre-defined values for End User Computers (4:1), for Servers (1:1), for Storage Volumes (3:1), for Databases (3:1), and for Subscription Users (15:1).
You can see more information here: View license report for the IT Asset Management application
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03-31-2025 06:48 AM
There is a spot specific to ServiceNow SAM license metrics. Navigate to All > ITAM Licensing > ITAM License Report.
- Subscription Unit Ratio: Ratios define how many CIs of a certain CI category require a subscription. The Software Asset Management application has pre-defined values for End User Computers (4:1), for Servers (1:1), for Storage Volumes (3:1), for Databases (3:1), and for Subscription Users (15:1).
You can see more information here: View license report for the IT Asset Management application
