Sync users and groups MS-Entra and ServiceNow free PDI
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07-05-2025 04:22 AM
Hello - I would like to sync the users and groups in my MS-Entra Azure site with my ServiceNow PDI. I found the article Integrating with Microsoft Entra ID. In the Before you begin section...
To create a Microsoft Entra ID integration profile, request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) from the ServiceNow Store
This seems like overkill for what I want to do. All I want to do is to have my users and groups sync between MS-Entra and SN. Is there a free way to set this up in the free SN PDI ?
Thanks
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07-09-2025 10:47 AM
I am following a good video - ServiceNow and Microsoft Entra ID SSO configuration with automatic user provisioning. This is using the Identity Provider feature in ServiceNow.
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07-05-2025 10:46 AM
Hi @JMoxy,
the link you’re using is for SSO Apps Integration into SAM Pro, based on Azure data
“You can integrate your ServiceNow instance with Microsoft Entra ID to view software usage for all connected SSO applications.“
I fully agree with @GlideFather, connecting the whole Azure user/group data to a PDI isn’t a good idea - in case of security and data privacy, …
Best, Dennis
