How to check details the Software

I wanted to see the details of the Entitlements and the software associated with it. Need to provide details / evidences that the appropriate licensing was obtained for audit purpose. Software is authorized or not.

Data quality for SAMP - SN agent or Intune, input needed

I am hoping the forum can provide some input to help me put together an argument for the SN agent to be deployed rather than relying on Intune. We are slowly migrating from SCCM to Intune and so we get the data gaps that Intune brings along. We are s...

Clarification Required: IFS Publisher Setup and SAM Pro Reconciliation

Attached is the order form for IFS Cloud/MWM/PSO. I would appreciate your guidance on how you recommend setting up the custom software models and entitlements in SAM Pro so they reconcile cleanly and are audit defensible, given the mix of fixed, name...

integrating with forgerock IDM in SAM Pro

monday.com saas integration asking to setup slug field

I am trying to setup a direct integration (SaaS) with Monday.com , but it is asking to select the app slug as this is a mandatory field , I am not aware of this field and there is no mention about this in the documentation as well ,  Anyone has idea ...

Red Hat Enterprise Licensing and Host Affinity Rules

Hi  community !  I have a use case here which I can't find a solution for.  We have licenses for both RHEL Server and Virtual Data Center. On our clusters we have set Host Affinity rules to optimize licensing of cluster.  These affinity rules have be...

Nutanix Prism Central Integration with Servicenow SAM

Hi Team, For Nutanix publisher pack is not available in ServiceNow instead of I will do integration for License Consumption, should do the Nutanix Prism Central Integration with ServiceNow SAM. Could you please let me know what the steps are needed t...

Resource Consumption

We have an entitlement that we have marked Resource consumption as we do a manual calculation.   But the model has usage coming in against it and I believe that is causing it to show non compliant in the License Usage views.  It shows installs requir...

Microsoft Entra ID Integration - SSO Application fails to connect

Has anyone had issues with having their SSO applications failing when trying to connect them?We have the Integration configured and successfully obtained the OAuth token but each time we try to connect the SSO application with the software model adde...

"SAM - Import Adobe User Subscriptions" failing with no thrown error

Hi all,Does anybody have any idea on this?We’re facing an issue with the scheduled job SAM – Import Adobe User Subscription, which has been failing immediately since the Zurich upgrade.Based on our investigation, we found that the Organization ID was...

User is unable to see some records in Vulnerable item table, those are assigned to him

Description: roles are present, but security attribute blocked to access records in vulnerable itemsPart of the query on sn_vul_vulnerable_item has been ignored because of insufficient access for 'query_range' operation on sn_vul_vulnerable_item.assi...

microsoft 365 subscription - sofware usage is not imported

Hi, we have configured an integration with lightstream to import Microsoft 365 time usage in non-prod instances. when we run the 'SAM- Collect Microsoft 365 Usage' job it completes within 2 sec.While setting up Microsoft 365 integration profiles what...

Updating SaaS Integration with M0365 for new SaaS Products

Hi All,We have an OOTB SaaS Integration with Microsoft O365 as per ServiceNow documentation. I am inputting new entitlements and noticing new products we don't have being pulled in by our Microsoft O365 Integration. PPN: W83-00001Product: Microsoft W...

"SAM - Import Adobe User Subscriptions" failing with no thrown error

Hi all,Does anybody have any idea on this?We’re facing an issue with the scheduled job SAM – Import Adobe User Subscription, which has been failing immediately since the Zurich upgrade.Based on our investigation, we found that the Organization ID was...