Cross functional capabilities for Vendor onboarding
I am looking for some cross functional capabilities for Vendor onboarding.What are the different ways through which a vendor can be onboarded (integrations).
Forum Posts
Resolved! Salesforce Consumer Goods Cloud - Sales Einstein 1 suite - Subscription reconciliation issue
Hi all,One of our clients has recently purchased Salesforce Consumer Goods Cloud - Sales Einstein 1. This product is a suite Salesforce offers and contains various products within it. We have the Salesforce CRM integration setup within SAM Pro that b...
Sam Custom Metric
Hi,I was struggling making custom metric for Microsoft Bing Maps product. The required license metric is per transaction. can anyone guide me with this, how and from where the transactions are calculated ?
Aternity API for Software Discovery
Hello Community, We recently conducted a proof of concept for ACC using a few pilot devices, and the results are promising, especially since it's out-of-the-box. However, we've been advised to explore additional sources. Has anyone explored the Ater...
How Servicenow Software installations "Active Install" affects computation of Software Compliance?
Hello, So we are new using ServiceNow and we just recently enabled ServiceNow SAM Pro. Would like to ask about on how SAM Pro computes the license position report per product. So we are seeing Software installs records that has a value of "false" on ...
Entra ID data via alternative source
Within SAM Pro, we would like to make use of the data in Entra ID.I am familiar with the existing intregration (Integrating with Azure AD), but our company does not allow direct integrations.The data from Entra ID can be shared with a central data la...
Entitlements - Billed by usage
We are adding GitHub Copilot to SAMPro. For which we are billed monthly based on active usage. In terms of setting up and managing an entitlement for this, how is this best achieved? Especially where purchased rights is concerned. A horrible soluti...
Software uninstallation process Automate using CSD 2.0
HI,As part of SAM pro implementation, we only want automated software uninstallation (no need of software installation).Anyone has idea about how to use "Microsoft Endpoint Configuration Manager spoke and CSD 2.0" for this purpose.Thankyou
Resolved! Unable to view data in Office 365 Usage Reports (samp_sw_o365_usage_report)
Hello SAM Family, I'm unable to view data under Office 365 Usage Reports (samp_sw_o365_usage_report). We have recently integrated with Microsoft 365 (Direct integration). I'm able to view subscription data (samp_sw_subscription.list) Snip1 but in Off...
Possible to load Maximo into SAM
Does anyone have any experience loading a Maximo license/usage into SAM and any tips on how best to do this I realise this is an odd question as Maximo itself is an asset management solution but I making a list of software products that will probably...
Importing groups from Adobe Admin Console
I am currently working on our SAM implementation with Adobe. I can retrieve the individual user information, but I need to pull the user group information. I was wondering if anyone has found a way to automatically do this.Possibly through the Group ...
Resolved! Software asset workspace unavailable on PDI
Hi All, Tried to activate SAM Pro and plugins few times, looking at the instance I see that SAM Pro is installed as it has all the tables, that come with SAM Pro. Other workspaces are working well...See screens attached.Any clues where to look for a...
POP Issue
Hi Team,I need a help that,I created a POP email account for receiving emails to my instance and create INC record.The issue is that the all mails are not coming.Some mails are coming some mails are skipping when i see in the email logs.I have create...
How does License Metric update itself?
I created an allocation on alm_entitlement_user table and was hoping to see number of licences available to go down to 4013 from 4014. Screenshot below. I ran reconciliation and nothing happened. After an hour when I checked, it had gone down. Did so...
Missing Adobe SAM - Import Adobe User Subscriptions job
Im am missing SAM - Import Adobe User Subscriptions job in the "Scheduled Jobs" section, I have only SAM - Optimize Adobe Subscriptions job available.Connections is validated, OAuth token is active.What can be a reason for this?
