My coworker (based in India) is using the Software Asset Workspace in ServiceNow. The currency is currently displaying in INR, but he needs it to show in USD instead.He already updated his region settings to United States in his user preferences, but...
Hi , I have set up Adobe direct integration in my SAM workspace. I can see the user subscription data and the license data in my License Workbench after reconciliation. However, my Software Asset Analytics dashboard is still empty. I have already app...
Hi all,I'm using CSD 2.0 (Client Software Distribution) on the Yokohama release, and I'm configuring Microsoft In
Hi all , I want to load custom software products in servicenow through excel via import set. i am loading only publisher and product. Now in the excel sheet if same record was found with publisher and product then Ex. there are 4 records in excel she...
I tried to activate the "Activate all Software Asset Management Professional plugins" on my personal developer instance, but it was not activated. Please advise on how to proceed.
If a user has clicked on "Remove all allocation": Ui Action on the remediate options form, then how do we track who click on it and who are the users whose allocations were removed.We need to check if the right user allocation was removed or not.
I want to track the software entitlements for software that is not discoverable, e.g. pumps at a hospital. I don't need reconciliation, since the software can ONLY be installed on those devices. would be nice to know which version of software, but ag...
Hi, Have software subscription data available, but field 'last activity' is not populated for even a single record. I am trying to run reclamation rules, however I do not see any records created in the removal candidate table (samp_sw_reclamation_can...
Hi all,I'm using CSD 2.0 (Client Software Distribution) on the Yokohama release, and I'm configuring Microsoft Intune as a provider.In the Client Software Distribution Provider [sn_csd_distribution_provider] record for Intune, I wanted to understand ...
We have an Adobe ETLA and SAMP is calculating the subscriptions correctly. However we are seeing the installed software from that subscriptions and SAMP is also counting these as separate installs so I have DC2024 and DC 2025 showing as Not Compliant...
Hi Team, Based on Role selection we have creating group approvals whenever approve all the group approvals then RITM approval Approved . then catalog tasks created. For example we have 4 group approvals if any group is approved then RITM approval is...
Hi Community,I hope you're doing well.I'm currently working on replicating the Salesforce-style Lead Status Path UI in the ServiceNow Service Portal. I’ve followed these steps so far:Created a custom table (x_your_scope_lead) and added a field to tra...
Like many customers, our deployment uses several licensed modules from ServiceNow.However, it's a standard feedback I hear from the key stakeholders that are managing the licenses on our platform for various modules, that the OOB dashboards/reports a...
There is a custom table named ABC, in which records will get stored whenever some one subscribes to it, and records will store like below.. Topic Name, Subscribed(it's say "1"), Date, and User Now, I report I want to show like.. TopicsSubscription Co...
Hi, we are on the begining of using SAM. We haven't rolled out Discovery, nor have we bought Enterprise Architecture Management (maybe somewhere in the future). So here the question, how would you relate Business Application and Application Service t...
