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Tracking software spend that is not centrally managed

TylerJensen
Tera Contributor

3 weeks ago

We are in the SAM Pro Path to Value (Walk) phase primarily. 1 of the KPIs recommended to act on to produce SAM Pro value opportunity was the following:

5% reduction in software spend not centrally managed

*Since this metric is indicating spend data not in ServiceNow would this more so be an inverted KPI where we should measure how much more financial data we add into ServiceNow?

 

What processes, data, steps would be required with out of the box methods only in order to achieve tracking this for a baseline and tracking the reduction over time?

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dreinhardt
Tera Sage

3 weeks ago

Hi @TylerJensen ,

 

you could check if the SaaS product can be covered by a custom SaaS integration based on the SAM Pro SaaS framework.

 

Second option if the manual tracking of subscribers based on allocation and optimization could be based on user status (inactive, no part of a department, …)

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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