Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Unable to create dependency view to map SAM tables

KindonCrowd
Tera Expert

I am looking to create a dependency view in ServiceNow for Software Asset Management that ties software with User information. I am having a tough time because Software Model is not populating for software that are web based (i.e Salesforce). Is there a way to gather all Software information into one view?

 

Tables: 

Software Subscription (samp_sw_subscription)

  • Publisher
  • Product
  • Software Model 
  • User 
  • Subscription Identifier

User (sys_user)

  • Budget Owner 

Software Entitlements (alm_license)

  • Display Name 

 

0 REPLIES 0