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Unable to populate Model while requesting for Loaner asset

Pranita Bahugun
Tera Contributor

Hi

I am trying to request for Loaner asset and unable to populate Model based on Location.

Can anyone please let me know how (steps) models can be mapped to Location so that the request can be submitted.

Currently getting below error:

find_real_file.png

Any quick help is much appreciated.

 

Thanks,

Pranita

2 REPLIES 2

Jeanna1
Tera Contributor

By default, loaner assets are assigned to a location. If there is no loaner for that location, then there won't be a model to select.

Eric Ferrington
ServiceNow Employee
ServiceNow Employee

Hardware and Consumable Product Model must be in a stockroom tied to requested location.