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Entitlements - Billed by usage

We are adding GitHub Copilot to SAMPro. For which we are billed monthly based on active usage.  In terms of setting up and managing an entitlement for this, how is this best achieved? Especially where purchased rights is concerned.  A horrible soluti...

_scooter by Tera Contributor
  • 826 Views
  • 6 replies
  • 3 helpfuls

Software uninstallation process Automate using CSD 2.0

HI,As part of SAM pro implementation, we only want automated software uninstallation (no need of software installation).Anyone has idea about how to use "Microsoft Endpoint Configuration Manager spoke and CSD 2.0" for this purpose.Thankyou

Possible to load Maximo into SAM

Does anyone have any experience loading a Maximo license/usage into SAM and any tips on how best to do this I realise this is an odd question as Maximo itself is an asset management solution but I making a list of software products that will probably...

Stu2025 by Tera Contributor
  • 405 Views
  • 1 replies
  • 0 helpfuls

Importing groups from Adobe Admin Console

I am currently working on our SAM implementation with Adobe. I can retrieve the individual user information, but I need to pull the user group information. I was wondering if anyone has found a way to automatically do this.Possibly through the Group ...

Resolved! Software asset workspace unavailable on PDI

Hi All, Tried to activate SAM Pro and plugins few times, looking at the instance I see that SAM Pro is installed as it has all the tables, that come with SAM Pro. Other  workspaces are working well...See screens attached.Any clues where to look for a...

Tedy by Tera Contributor
  • 475 Views
  • 3 replies
  • 0 helpfuls

POP Issue

Hi Team,I need a help that,I created a POP email account for receiving emails to my instance and create INC record.The issue is that the all mails are not coming.Some mails are coming some mails are skipping when i see in the email logs.I have create...

SoudarapuN by Tera Contributor
  • 639 Views
  • 6 replies
  • 0 helpfuls

How does License Metric update itself?

I created an allocation on alm_entitlement_user table and was hoping to see number of licences available to go down to 4013 from 4014. Screenshot below. I ran reconciliation and nothing happened. After an hour when I checked, it had gone down. Did so...

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iamkurt by Tera Contributor
  • 396 Views
  • 1 replies
  • 0 helpfuls

Missing Adobe SAM - Import Adobe User Subscriptions job

Im am missing SAM - Import Adobe User Subscriptions job in the "Scheduled Jobs" section, I have only SAM - Optimize Adobe Subscriptions job available.Connections is validated, OAuth token is active.What can be a reason for this?

Creating allocations for already onboarded entitlements

We are onboarding Adobe subscription models.We got a raw extract from our legacy ITAM system which had entitlements as well as users assigned to those licenses (allocations). It had almost 6696 lines in excel sheet in which quantity (purchased) was j...

iamkurt by Tera Contributor
  • 622 Views
  • 3 replies
  • 0 helpfuls

Software asset management user allocations report

Hello all,I am trying to figure out the best way to display software entitlement (by software product or model) user allocations remaining/available, compared to total count of entitlements purchased (purchased rights). I'm looking for it to be in so...

jm10000 by Giga Contributor
  • 1123 Views
  • 2 replies
  • 0 helpfuls

Revoke Application

HiWe have installed the MECM Spoke and CSD 2.0.In Flow Designer there’s a sub flow named ‘Revoke Application’ with scope MECM Spoke.However we can’t find a business rule, a script etc that calls it?Can anyone shed some light on this please?Thanks 

Anton15 by Giga Guru
  • 483 Views
  • 3 replies
  • 0 helpfuls
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