I am hoping the forum can provide some input to help me put together an argument for the SN agent to be deployed rather than relying on Intune. We are slowly migrating from SCCM to Intune and so we get the data gaps that Intune brings along. We are s...
Attached is the order form for IFS Cloud/MWM/PSO. I would appreciate your guidance on how you recommend setting up the custom software models and entitlements in SAM Pro so they reconcile cleanly and are audit defensible, given the mix of fixed, name...
I am trying to setup a direct integration (SaaS) with Monday.com , but it is asking to select the app slug as this is a mandatory field , I am not aware of this field and there is no mention about this in the documentation as well , Anyone has idea ...
Hi community ! I have a use case here which I can't find a solution for. We have licenses for both RHEL Server and Virtual Data Center. On our clusters we have set Host Affinity rules to optimize licensing of cluster. These affinity rules have be...
Hi Team, For Nutanix publisher pack is not available in ServiceNow instead of I will do integration for License Consumption, should do the Nutanix Prism Central Integration with ServiceNow SAM. Could you please let me know what the steps are needed t...
We have an entitlement that we have marked Resource consumption as we do a manual calculation. But the model has usage coming in against it and I believe that is causing it to show non compliant in the License Usage views. It shows installs requir...
Has anyone had issues with having their SSO applications failing when trying to connect them?We have the Integration configured and successfully obtained the OAuth token but each time we try to connect the SSO application with the software model adde...
Hi all,Does anybody have any idea on this?We’re facing an issue with the scheduled job SAM – Import Adobe User Subscription, which has been failing immediately since the Zurich upgrade.Based on our investigation, we found that the Organization ID was...
Description: roles are present, but security attribute blocked to access records in vulnerable itemsPart of the query on sn_vul_vulnerable_item has been ignored because of insufficient access for 'query_range' operation on sn_vul_vulnerable_item.assi...
Hi, we have configured an integration with lightstream to import Microsoft 365 time usage in non-prod instances. when we run the 'SAM- Collect Microsoft 365 Usage' job it completes within 2 sec.While setting up Microsoft 365 integration profiles what...
Hi All,We have an OOTB SaaS Integration with Microsoft O365 as per ServiceNow documentation. I am inputting new entitlements and noticing new products we don't have being pulled in by our Microsoft O365 Integration. PPN: W83-00001Product: Microsoft W...
Hi all,Does anybody have any idea on this?We’re facing an issue with the scheduled job SAM – Import Adobe User Subscription, which has been failing immediately since the Zurich upgrade.Based on our investigation, we found that the Organization ID was...
Is it possible to install Agent Client Collector without a Mid Server? I see in the .yml file that there is a set of lines that says you can configure the connection without a mid, but that didn't seem to work for me. Is this still a possibility, or ...
There is no defined process of HAM in customer environment, which means they are not managing the status of devices in servicenow.And the inactive devices will also consume sam licenses.How should we define a criteria to exclude those devices from l...
