Updating STATE & SUB STATE for BULK Assets

[Miza Oliva]

Hello All,

I have about 900 devices that I need to change their STATE & SUB STATE. How can I do this in BULK?

I need to change whatever the current states are to MISSING and LOST.

Please advise and thank you!

Miza

[Miza Oliva]

Additional info: I have a spreadsheet that has the devices info including the Serial Number which I believe would be the key field used to identify devices in ServiceNow.

[Mike Condon · Accepted solution]

If you can get them all on a list a view, you can control click and select the the column the state is in.

Then double click to change the state and sub state

THen it'll make the changes.

There may be a way to do it via an upload as well.

Thanks

[Miza Oliva]

Thank you sir!