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Mapping of catalog items to model in SAM

I have a requirement where the end user should only have option to see the 'Visual Studio Professional' catalog item.If he submits the catalog item we are directly reducing it from Visual Studio 2021 version through source request.But we have multipl...

mihirr by Tera Expert
  • 140 Views
  • 1 replies
  • 0 helpfuls

Resolved! Bulk imports of software license keys

Hi SN Community, I can see that there is an OOTB import mechanism for uploading bulk software entitlements.Is there anything similar for uploading bulk software license keys?Or is the only option a custom import set/transform map?  

Michael H by Giga Guru
  • 795 Views
  • 2 replies
  • 1 helpfuls

SAM Content update requests

Hi all this is a bit of a vent.  I raised my first one last week and attached a spreadsheet of the non normalized software I wanted adding to the content service.  SN replied asking for the detail in the form of an XML file.  This functionality is ou...

andynewey by Tera Expert
  • 138 Views
  • 1 replies
  • 1 helpfuls

software model not available in existing servicenow tables

Hi all ,  I have 1 excel sheet which has entitlement data to be loaded in software asset management. but the PPN or models not available in servicenow. so before loading entitlement data what are the steps to follow in order to create bulk software m...

SAM Pro Workspace Custom Role

We want to be able to limit visibility of the entire SAM Pro Workspace to a certain Publisher.  For example, we have a user that is only responsible for managing Oracle.  Would like to limit their role so when they access the SAM Workspace, they woul...

Goody6 by Tera Contributor
  • 466 Views
  • 2 replies
  • 0 helpfuls
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