We're rolling out SAM Pro and want to manage our own ServiceNow subscription (ITSM/ITAM/ITOM/CBS/SAM/.., etc.) inside SAM Pro the same way we manage Microsoft, Adobe and other publishers — i.e. visible as software entitlements linked to a contract, ...
After the Yokohama upgrade of our environment, the "Current Phase" in sam_sw_product_lifecycle_report table is empty. Have tried to run few jobs listed below. Even then, could not the value populated in "Current Phase" Field. SAM - Create Calculated ...
Hi Team,We have a requirement to bulk delete around 65k Software Models that appear to be safe cleanup candidates.The deletion criteria is:Software Model has no entitlementsSoftware Model has no references in any related/reference tableOnly models cr...
In the computer class when i checked a CI the software installation tab I'm seeing software with multiple version and the active install is true for most of them but few false please how can i resolve this issue or remove this stale software installa...
Anyone has issue with not able to install "Software Asset Management Professional" plugins with demo data or failed to "Activate all Software Asset Management Professional" plugins for your PDI?Wondered if it is not compatible?
Hi all,Wondering if someone could possibly assist. We are in the process of setting up the Smartsheet/SAM Pro integration. We have been able to successfully validate the connection and are bringing in subscription data. We have passed the subscriptio...
Hi, Have software subscription data available, but field 'last activity' is not populated for even a single record. I am trying to run reclamation rules, however I do not see any records created in the removal candidate table (samp_sw_reclamation_can...
What is SLA mangement and also i want related one video
Hi,I was wondering how do you use Product ID field. It is a mandatory field and not always there is a need to use it for Vendor's SKU number. We could use it to populate with the Part number, but in SAM the products are not always normalized via Part...
what is piartory matrix in servies now
what is mean by notifiction and why it is important
foundation data which is reqire to services now
Hello, Just curious to find out how others have been dealing with Progressive Web App (PWA) installations in SAM? We have a few unnormalized discovered software and upon further investigation found that it was from PWA installations from people obvio...
Hello Community,I hope you are doing well.I would like to check if ServiceNow provides any out‑of‑the‑box (OOB) integration between ServiceNow Software Asset Management (SAM Pro) and RISE with SAP or SAP S/4HANA Cloud ERP Private.My goal is to unders...
Hi All,Hope you are doing well. There are a lot of queries coming related to How one can install SAM Pro on PDI (Personal Developer Instance) and Unable to find Software Asset Workspace on PDI even after SAM Pro Plugin installed successfully, and etc...
