User data import from a CSV

arshsingh18
Mega Contributor

‎11-25-2024 06:37 AM

Hi Team,
I am fairly new to Service now and in need of help.

I have some 5k users in Google Workspace that I want to be present in SNOW but for the integration I don't want to incur any cost.

I can also go  for something like a Daily sync from a CSV file or Google Sheet to Service now.

Can you guys please help me with the resources? 

 

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dreinhardt
Tera Sage

‎11-26-2024 01:44 PM

Hi @arshsingh18,

 

check our this Youtube video about import sets based on a "user data import" example.

ServiceNow Foundations: How to Import Data in ServiceNow Using Import Sets

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

arshsingh18
Mega Contributor
In response to dreinhardt

‎12-05-2024 03:58 AM

Hi Dennis,

Thanks for the response, it was very helpful.

But I do have a follow up questions on this.

1. So if I have a Enterprise Google Workspace environment and SNOW enterprise level integration hub. When I follow the article: https://www.servicenow.com/docs/bundle/xanadu-it-asset-management/page/product/software-asset-manage... to connect them, do I get any extra costs involved with connection?

2. How do I know what are the costs involved?

3. After this integration, does it causes any duplication issues, since I've added the users first with CSV file upload.

 

Help would be much appreciated.

Thanks.

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