What are the OOB flow for Software Asset Management
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02-13-2024 08:19 AM
Hello all,
Can anyone please let me know what are the OOB flows provided for Software Asset Management?
Any quick help is much appreciated.
Thanks,
Pranita Bahuguni
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02-13-2024 08:54 AM
Hello @Pranita2 ,
Below are some of the SAM OOB flows.
ServiceNow provides several out-of-the-box flows for Software Asset Management (SAM), including:
1. **Software Discovery and Inventory**: Automatically discovers software assets across the IT infrastructure, tracks licenses, and maintains an accurate inventory.
2. **Software Compliance Management**: Monitors software license compliance, alerts on potential issues, and helps in maintaining compliance with software vendor agreements.
3. **Software Procurement**: Streamlines the procurement process by automating requests, approvals, and purchases of software licenses.
4. **Software Usage Tracking**: Captures software usage data to optimize license usage and identify opportunities for cost savings.
5. **Software Lifecycle Management**: Manages the entire lifecycle of software assets from procurement to retirement, ensuring efficient utilization and proper disposal.
6. **Software Vendor Management**: Centralizes vendor information, contracts, and negotiations to facilitate better vendor relationships and cost management.
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02-15-2024 05:11 AM
Hi @kps sumanth ,
Thankyou for your quick response. Really appreciate!
But can you please let me know if we have flow for below SAM flows:
1. Install a new Software
2. Uninstall a Software
3. Transfer a Software
4. Reinstall a Software'
5. To upload Entitlement License
Also, any docs links to these OOB flow which can be referred.
Thanks,
Pranita Bahuguni