What components of SCCM Asset Intelligence are required for using the SCCM integration with ServiceNow and pulling in software from Asset Intelligence?

lileem09
Kilo Expert

‎02-08-2018 06:06 PM

I'm having trouble finding information on what the various components/features of Asset Intelligence do. I've reached out to an SCCM admin who is a friend but who knows nothing of ServiceNow.

i'm hoping between this post and my friend that I can get the answer I need.

Thank you!!

Mel

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Sree32
ServiceNow Employee
ServiceNow Employee
In response to Sree32

‎02-08-2018 06:54 PM

SCCM Integration plugIn from Jakarta/Kingston release will pull the below information from SCCM imports.



find_real_file.png


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medha_singri
ServiceNow Employee
ServiceNow Employee

‎02-09-2018 09:15 AM

We don't use any asset intelligence components in ServiceNow integration with SCCM. Asset intelligence displays information (in pre-defined grouping) from SCCM DB. With ServiceNow integration, we pull information from SCCM DB directly as shown in the image posted by Sree.


lileem09
Kilo Expert
In response to medha_singri

‎02-09-2018 03:00 PM

Then why is it listed in the SCCM integration module within ServiceNow:



Configure the SCCM integration and schedule an import



And at the bottom of this link is another link for


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