ServiceNow® Software Asset Management offers a cohesive platform for technical teams to optimize technology spend, mitigate risk, and automate software lifecycle processes. The May store release brings significant updates to AI capabilities with new features for Now Assist for Software Asset Management.
In the ServiceNow Platform May store release, there are three key features for ServiceNow Software Asset Management:
- Now Assist for Software Asset Management: Product compliance summarization
- Now Assist for Software Asset Management: Recommended actions
- Reduce risk with visibility to Software Bill of Materials (SBOM)
Product compliance summarization
Software asset managers need to comply with product contracts and licensing terms to avoid penalties and minimize risk for their organization. However, these contracts are often filled with complex legal jargon and lengthy details, making them difficult to understand and time-consuming to process. It can be challenging to identify the next steps for mitigating risk and optimizing spending.
With Now Assist for Software Asset Management: product compliance summarization, managers can leverage Gen-AI-powered summarizations to gain clear insights into software deployment, optimization, and configuration health. This feature simplifies complex product compliance data into actionable steps, helping to ensure compliance, reduce risk, and optimize spending more effectively.
Recommended actions
Software asset managers must comply with publisher, product, and licensing terms to minimize organizational risk. Given the complexity of software licensing, determining the next steps after analyzing these terms can be challenging for risk remediation and cost optimization.
Now Assist for Software Asset Management: recommended actions uses artificial intelligence to suggest the best next steps based on publisher and product compliance summaries. This feature simplifies the process by clearly outlining actionable steps and providing links to relevant documentation, saving managers time and ensuring that the most effective actions are taken to mitigate risk and optimize spending.
Reduce risk with visibility to Software Bill of Materials (SBOM)
A Software Bull of Materials (SBOM) is a machine-readable inventory of the third-party components used in a software product and the supply chain relationships between them. SBOM data is frequently kept in file shares where it is not easily readable by humans, making it challenging to interpret and utilize effectively. As a result, organizations face difficulties in identifying and addressing risks within the SBOM data, hindering their ability to ensure compliance and security in software supply chains.
Reduce risk with visibility to SBOM greatly enhances visibility to SBOM data with a workspace to manage the upload the SBOM files. In this workspace, users can view the components and investigate additional information such as current version, publisher information history, and dependencies. Users can also gain insights on high-risk component combinations. Overall, this feature helps mitigate risk when installing vulnerable software versions.
With these Now Assist for Software Asset Management features, SAM managers can save time with product compliance summarization and get recommended actions to remediate risk and optimize spend. Additionally, the visibility to Software Bill of Materials (SBOM) feature provides a workspace for users to manage and analyze third-party components, enhancing risk mitigation and ensuring compliance within software supply chains. These advancements empower organizations to make informed decisions, reduce risks, and optimize spending effectively in their software asset management practices.
