- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2025 08:52 PM
Dear experts,
I would like to add in or change the current risk event lifecycle workflow under the advanced risk management scope. May I know what is the diff between workflow studio and editor? So where and how should I approach this customization? Do I do it under workflow editor or studio? Because currently the workflow studio has the risk event approval workflow but workflow editor do not. Waiting for your reply. Thank you.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2025 09:12 PM
Hi @ChuanYanF
The workflow is currently triggered by the response template under "Administrations", you need to modify the workflow in Workflow Studio by introducing a new approval step after the first approval.
Follow the below verifications:
- Open the Risk Event Approval Workflow in workflow studio.
- Check how the first approval is triggered and what happens afterward.
- Check response template under Administrations is related to the workflow trigger.
- find where the first approval step is defined then.
- add a new decision point or approval step. This step will act as your secondary layer.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2025 09:12 PM
Hi @ChuanYanF
The workflow is currently triggered by the response template under "Administrations", you need to modify the workflow in Workflow Studio by introducing a new approval step after the first approval.
Follow the below verifications:
- Open the Risk Event Approval Workflow in workflow studio.
- Check how the first approval is triggered and what happens afterward.
- Check response template under Administrations is related to the workflow trigger.
- find where the first approval step is defined then.
- add a new decision point or approval step. This step will act as your secondary layer.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2025 09:53 PM - edited 02-11-2025 09:54 PM
Thank you for making a post helpful, please mark as solution accepted to close this thread.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2025 10:46 PM
I still could not find a way for me to add in a secondary approval workflow as a new stage inside the current risk event lifecycle stage.