What plugins required for software asset management

[Nag9]

Hi all,

I have to prepare a documentation for what all the plugins are required to be installed in the client instance for activating the software asset management.

As per docs, we need to raise an HI portal ticket for the plugin activation. I'm searching some of the servicenow docs to get the info, but no luck.

Can anyone have the full documentation for the SAM plugin activation? 

Like, what are all the plugins to be installed?

If an HI ticket needs to be raised for that, what is the process? I need all the info in a document.

Thanks in advance

[Aaron Munoz]

The following article in Docs has the documentation for installing SAM Pro. You can create a PDF version of the document which has a list of the plugins related to SAM Pro and the steps to request them in Now Support (also known as HI), including the catalog item you need to fill out:

https://docs.servicenow.com/bundle/sandiego-it-asset-management/page/product/software-asset-management2/task/t_RequSoftwareAssetMgmt.html

Make sure you select the same version of this document as your instance's release (for example, San Diego or Rome). An important consideration is that SCCM 2012 and 2016 plugins are deprecated and you should use the Service Graph connector instead

https://store.servicenow.com/sn_appstore_store.do#!/store/application/9a2ce8f60f80001067ae409dc4767e6f