Where can I find documentation on SAM Pro Connectors?
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‎02-19-2020 10:11 AM
Can't find documentation or examples on how SAM Pro connectors work

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‎02-27-2020 03:54 PM
If it's for a SaaS product with data available in their API, and you're using an Orlando release instance (dev/test/prod), then YES, you can use Flow Designer and our new SaaS License Connection feature to build your own integration. Read more about it here: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-man...
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‎12-15-2020 04:37 AM
Software Asset Management (SAM - Pro)
Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.
Link: https://www.youtube.com/playlist?list=PLIGcZxQaeEoh0bObsaDpMeYk2N2QXAtBK
It will help you resolve below queries:
- SAM Offers / Challenges
- Deep Understanding about SAM Terminology
- IT Assets & Configuration Items
- IT And Software Asset Lifecycle
- SAM Optimization Checklist
- Plugins For Software Asset Management
- Software Entitlement
- Software Entitlement Import
- Benefits of using software entitlements
- To download to entitlement import template
- Entitlement Import Process
- Entitlement Import Errors
- Entitlement Review and Clear Errors
- Software Asset Management (SAM) Lab
- Play with SAM Roles
- Upload Software Model/ Product Catalog
- Various way to do Normalization
- Creating a Custom Products
- Reconciliation
- Understand Entitlement Metrics
- Software Usage
- Reclamation