Where can I find documentation on SAM Pro Connectors?

John Wallis
Kilo Contributor

Can't find documentation or examples on how SAM Pro connectors work

6 REPLIES 6

PatrickLowndes
ServiceNow Employee
ServiceNow Employee

If it's for a SaaS product with data available in their API, and you're using an Orlando release instance (dev/test/prod), then YES, you can use Flow Designer and our new SaaS License Connection feature to build your own integration. Read more about it here: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-man...

Runjay Patel
Giga Sage

Software Asset Management (SAM - Pro)

 

Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.

Link: https://www.youtube.com/playlist?list=PLIGcZxQaeEoh0bObsaDpMeYk2N2QXAtBK

It will help you resolve below queries:

  • SAM Offers / Challenges
  • Deep Understanding about SAM Terminology
  • IT Assets & Configuration Items
  • IT And Software Asset Lifecycle
  • SAM Optimization Checklist
  • Plugins For Software Asset Management
  • Software Entitlement
    • Software Entitlement Import
    • Benefits of using software entitlements
    • To download to entitlement import template
    • Entitlement Import Process
    • Entitlement Import Errors
    • Entitlement Review and Clear Errors
  • Software Asset Management (SAM) Lab
    • Play with SAM Roles
    • Upload Software Model/ Product Catalog
    • Various way to do Normalization
    • Creating a Custom Products
    • Reconciliation
    • Understand Entitlement Metrics
    • Software Usage
    • Reclamation