Where to find End of life, end of support data in SAM

shaik_irfan
Tera Guru

I am trying to pull a report of Software Product lifecycle using sam_sw_product_lifecycle  table and it gives me only OS information , Need to pull End of life, end of support , current dates. Do we have any other table that gives me all the information?

3 REPLIES 3

Aman Kumar S
Kilo Patron

Refer to table "sam_custom_product_lifecycle'

Follow below SN docs for more details:

End of Life (EOL) and End of Support (EOS) life cycles

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

 

Best Regards
Aman Kumar

@Aman Kumar Thank you for the help. For some reason i dont find given table? 

 

I see the plugin com.sn_samp_master is installed but i dont see the table (

Scott Halverso1
Mega Guru
Mega Guru

You are in the correct table to pull the software lifecycle information.  This table is populated by the ServiceNow content data service for SAM pro customers.  This table has approx 680,000 entries in across 2,558 different software publishers and 21,000 different software products.  What software asset managers often want is insight into only the one's where your organization has software installations for.  (licensed or unlicensed software products)