Where to find End of life, end of support data in SAM
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07-20-2022 12:17 PM
I am trying to pull a report of Software Product lifecycle using sam_sw_product_lifecycle
table and it gives me only OS information , Need to pull End of life, end of support , current dates. Do we have any other table that gives me all the information?

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07-20-2022 12:24 PM
Refer to table "sam_custom_product_lifecycle'
Follow below SN docs for more details:
End of Life (EOL) and End of Support (EOS) life cycles
Feel free to mark correct, If I answered your query.
Will be helpful for future visitors looking for similar questions 🙂
Aman Kumar
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07-20-2022 09:39 PM
I see the plugin com.sn_samp_master is installed but i dont see the table (

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07-23-2022 05:13 PM
You are in the correct table to pull the software lifecycle information. This table is populated by the ServiceNow content data service for SAM pro customers. This table has approx 680,000 entries in across 2,558 different software publishers and 21,000 different software products. What software asset managers often want is insight into only the one's where your organization has software installations for. (licensed or unlicensed software products)