Windows Server licensing in ServiceNow SAMPro

Parul Chaudhary
Tera Guru

‎03-30-2022 12:58 PM

Hello Experts,

I am working on Window Server Licensing in SAMPro and facing a few challenges. I have accurately uploaded the Core Infrastructure Server Suite licenses but license position report do not show any consumption of these licenses. 

find_real_file.png Also I checked the Discovery Models but no discovery model is created for the Windows Servers although ServiceNow discovery is able to inventory the Windows Servers and they are listed in Computer table (cmdb_ci_computers). I am not sure what am I missing. Kindly help also is there a whitepaper for Windows Server licensing in SAMPro? 

Also, Per Core (with CAL) license metric is little confusing, it would be great if you could elaborate with use-case. 

Thank you,

Parul 

 

 

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Srikant Singh2
Tera Contributor

‎01-18-2023 07:59 AM

Hi Parul ,

 

Is your concern resolved? I am facing similar issue, If you have the solution kindly assist me here. 

 

Regards

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