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Vulnerability Assignment Based on Proof

Using the Qualys vulnerability scan integration (and I’m unsure if this is agnostic across scanners), we have certain vulnerabilities where the only data that discerns what team is responsible for remediation is the proof of the detection.    Here ar...

How to create Yes/No outcome type in Flow Designer?

Hi there,I want to create an action with "Create Response Task set Incident state V1" so that analyst can answer certain questions.I configured the action in Flow Designer like this.But Yes/No question want show up in the New UI.What am I missing?

TakuyaEYSC_0-1689759320217.png TakuyaEYSC_0-1689759430625.png

VIT assigned with wrong Assignment group

Hi Experts - I have an issue. I see two CIs in the CMDB with the same name, `WEBFE01`, but different classes: one is classified as a `Windows Server`, and the other as a `VMware Virtual Machine Instance`. The support group assigned to the `VMware Vir...

PaulSylo by Tera Sage
  • 861 Views
  • 9 replies
  • 2 helpfuls

Resolved! sn_si_incident contain 36 million records

sn_si_incident contain 26 million records and potentially looping automation which is slowing down the test environment. Investigate potential root cause to stop this from occuring. Please let me know the resolution of same

Resolved! Associate MITRE ATT&CK via ServiceNow API

Hi, We're looking to see if there's a way to execute the "Associate MITRE ATT&CK Technique" action through the ServiceNow API? We have SIRs that are automatically created and we have the MITRE ATT&CK info from another source, and right now we are man...

nopori by Tera Contributor
  • 1723 Views
  • 4 replies
  • 1 helpfuls

Regarding Playbook(PAD)

Hi,Please let me know the table name of Playbook (PAD) where its work notes are stored. Looking forward for quick resolution regarding the same. Thanks in Advance 

Resolved! Difference between TI Case Management vs TISC Case Management

Hi Everyone, I am looking for details around the difference between TI Case Management vs TISC Case Management. Below are the questions I have1.What is the significance difference between TI case management VS TISC case management.2.What is the enhan...

Venkatesh4 by Tera Expert
  • 957 Views
  • 4 replies
  • 5 helpfuls