Native view list view and form view vs workspaces

Predictive Intelligence section in Security incident Form

Hi Team,While analyzing the Out-of-the-Box (OOB) Security Incident form in ServiceNow, I noticed a section labeled Predictive Intelligence in the Form Builder. This section contains two read-only fields:Machine Learning PredictionConfidence ScoreIt a...

predictive intelligence section in Security incident form

Hi Team,While analyzing the Out-of-the-Box (OOB) Security Incident form in ServiceNow, I noticed a section labeled Predictive Intelligence in the Form Builder. This section contains two read-only fields:Machine Learning PredictionConfidence ScoreIt a...

Duplication Rule SecOps level

Hi everyone,I’ve been assigned a task to investigate what Duplication Rules entail within the Security Operations (SecOps) module. Could someone please provide more insight into how Duplication Rules work in this context?Is there any official trainin...

NIST National Vulnerability Database Integration - API (CPE only) - ??

Hello. We have enabled "NIST National Vulnerability Database Integration - API (CVE only) "As per documentation and even a labs from SN course. It's loading data to: "sn_vul_entry" What I see in the list is also:NIST National Vulnerability Database I...

Experience with attack simulation in servicenow?

Hi Experts, Do you have experience working on integration with Outlook or other email provides for the phishing module?How did you do that, please share your experience and any official documentation link if possible. Are there any cost associated wi...

Email Parser functionality for Security Incidents

Hi everyone, I’m currently looking into implementing the Email Parser functionality specifically for Security Incidents in ServiceNow, and I’d really appreciate some guidance. . Has anyone worked with Security Incident Email Parsing before? How can I...

Email Parser functionality for Security Incidents

Hi everyone,I’m currently looking into implementing the Email Parser functionality specifically for Security Incidents in ServiceNow, and I’d really appreciate some guidance. .Has anyone worked with Security Incident Email Parsing before?How can I pr...

Configuration Compliance Remediation Tasks auto closure?

What is the normal closure process for remediation tasks (CRGs) in Configuration Compliance when updating Test Result state?  We are seeing an issue where CRGs are closing as soon as one of the associated Test Results close. This doesn't seem correct...

Email Parse for External Vendor Requests

Hi everyone,I'm currently working on a task related to evaluating the Email Parser for External Vendor Requests. In our context, External Vendor Requests refer specifically to T-Systems and OBS.My question is:Is it technically feasible or even recomm...

Error: Source descriptor is empty while recording access for script include Z_OpsGenieUtilsV2: no th

I have a script include to update tickets on the sn_si_incident and sn_si_request tables based on whether i want to update an SIR or an SR. Now when the script include is executed to update the sn_si_incident table its updating perfectly as expected....

What's the easiest way to get data into the SBOM Components table?

I'm looking into the use of the Software Bill Of Materials.  I activated the SBOM Core and Data Models plugins.Now I'm trying to figure out how to load data into the tables.In my investigation, I wrote  a script to load some data into the sn_sbom_com...