Does ServiceNow provide an (OOB) solution to automatically update the state of a remediation task based on the state of its associated vulnerable items? Where can I find the relevant code in Business Rules (BR), Script Includes (SI) or etc? Could yo...
Hello, I have couple of questions related to exception process when we enable the setting of manage exceptions using GRC: Policy and Compliance within Vulnerability Response -> Administration -> Exception management. 1. It seems like out of the box, ...
Hello Community, I have created one exception reason choice. When i request an exception form vulnerable item by choosing the created exception reason choice, the VCA's desired substate field is not populating with the exception reason choice i have ...
Good Afternoon, I am looking to see if anyone has an example of scripts used for Assignment Rules for Vulnerability Items? This is for the Vulnerability Assignment Rules. Basically what I am looking to do is, if the Configuration Item...
when trying to pull data from tenable.sc using servicenow integration, i get 403 error. While checking the setup assistant it is observed that the query filter is not working as expected. Any ideas on how to fix this issue? (bel Thanks
As a vulnerability analyst/manager, we are looking for the ability to search CVITs based on the underlying detections (FIN) associated with the CVIT. The biggest reason that we are looking for the ability to search for this is the fixed version for C...
We saw that there are Discovered Items (Coming from Qualys) that do not have an associated Vulnerable Item, and the CI is created for that Discovered Item (created from IRE). How I can restrict the IRE rules to restrict the creation of new CI if it ...
Hello Everyone,Even after successfully completing the Qualys integration and imports, I've noticed that some discovered items are populating with empty resource tags.I’m wondering if there’s a way to pinpoint where the issue might be occurring. Upon ...
I have searched but couldn’t find a clear answer. How are duplicate vulnerable items assigned to a remediation task? Is there any OOB functionality for this? Any insights would be appreciated!Thankyou
We have the Service Graph Connector for Tenable for Assets installed and connected to a Tenable.io instance. We are successfully pulling assets (CI's) from Tenable and can push CI's to Tenable. Now the Tenable side would like some additional attribut...
UI action client script not working in SIR workspace, but working fine in native UI.I have created the declarative action on the related list to make the UI action visible, but when clicking on it it is not working Here is the script: ffunction query...
Hello SN community, After the integration with Tenable SC we have identified two problems:1. we cannot determine in which table the information about vulnerabilities (Tenable plugins) is stored.We were only able to find the table with vulnerable item...
Hello Everyone,I'm investigating an issue where the priority field on a Security Incident Record (SIR) isn't updating after a flow runs, despite successful execution. I'm considering the following potential factors that might be influencing this beha...
Team, Please vote this Idea up: https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=d05ed5b247042650b8a4aa25126d4319&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests Please also add comments to this ...
Hello! I am trying to troubleshoot a custom script that should be assigning VITs to the group in the variable u_event_group. This script is assigning records that do not have this custom dictionary entry and/or the dictionary entry is empty. If anyo...
