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Forum Posts

"Unassign" button is not working on Vulnerable Item (VIT)

Hello Guys,I am experiencing this issue. Prerequisites:I automatically added myself to the group Unassign Approver - Level 1.I updated the System Property sn_vul.default_assignment_group with the sys_id of my group. Scenario:I access a VIT record.Cli...

Configuration Item field on a Remediation Task

Newbie warning, may be a daft question... Under what circumstances is the Configuration Item field on a Remediation Task populated?None of ours are and where the VIT to VUL mapping is 1:1 it would seem reasonable that it should be. Thank you!

AliceS by Tera Contributor
  • 644 Views
  • 3 replies
  • 1 helpfuls

Bulk Edit - Vulnerable Items

I noticed that Bulk edit option is not working in our instance. When I investigated, I found out that its mostly based on the Discovered CI. If its not populated then Bulk edit will not work and we do not want to add any data to Discovered CIs table....

Khanna Ji by Tera Guru
  • 861 Views
  • 2 replies
  • 0 helpfuls

Yes No Outcome Activity Defenition in Playbook

Hello There, Its regarding creation of playbook in SIR. In Process Automation designer we have an activity to add, I have added the "Yes No outcome" activity definition and I want the result like below. Question - Is there any impact?If user click "Y...

KishorekalyS by Kilo Contributor
  • 1482 Views
  • 5 replies
  • 0 helpfuls

Security incident playbook

In SecOps implementation and I got an opportunity to configure a new Playbook in the Security Incident Response.What are the best practices need follow?What are the prerequisites?How to implement a new Playbook for enriching the Security Incident Res...

Can we manually create a vulnerability?

Is it possible to create a vulnerability manually through the UI? Not a VIT, rather an entry under "Libraries" in either NVD, CWE or third-party? Not seeing a "NEW" button out-of-the-box, or in any of the other Libraries for that matter. This is with...

astringer by Tera Contributor
  • 1478 Views
  • 5 replies
  • 0 helpfuls

About Integrating with Multiple Microsoft Teams Tenants

ServiceNow for Microsoft Teams is used to build ServiceNow and Microsoft Teams integration. OOTB recognizes that ServiceNow instances and Teams tenants can be integrated in a 1:1 relationship.Is there a way to integrate one instance of ServiceNow wit...