Hi, Any idea how to make make more than one playbooks available as choice of selection from the Incident (new UI) form's right hand side "Expand/Collapse Playbook" section. We tried copying "Security Incident - Phishing Manual - Template V1" to ano...
Hi community I noticed that in my PDI users with no roles can access the user table via backend if they have the correct url. They can only see names and all other columns are hidden. However I wondered if I can stop this as it is bad user experience...
Hi, Vulnerability items needs to be closed after 90 days of last detected date as per the configuration but one of VIT did not close The VIT is currently under "In review" statusUnder the detection tab, the last found date is 26-07-2024 21:38:55
vulnerability item form their is no CVE field how we can fetch that field in vulnerability item form
After capturing vulnerability data, if the CI look up does not match the CI, a placeholder record is recognized to be created in cmdb_ci_unclassed_hardware. Reference: https://www.servicenow.com/docs/bundle/xanadu-security-management/page/product/vul...
After uploading a SBOM file, I can view the details of a component. Is there a way to see whether the component has reached the End of Life (EOL)? The reason I am asking is that in nexusiq/sonatype, I can see a report of Component End-of-Life for an ...
There are below scheduled jobs are available post Tenable integration , which jobs should active as True in the case of vulnerability lifecycle , as I dont want to enable all jobs to avoid performance issue Tenable.io Assets IntegrationTenable.io Fi...
Hello Community,We are encountering an issue with the UI Action named "Request Exception" on the VR Remediation task table. When the UI Action is triggered, a dialog window appears. Inside this dialog, there is a "Request Approval" button that trigge...
Hi all, Do we have any guidance on if we want to create an integration to push data into servicenow to create vulnerable items. The guide that is available from servicenow is for pulling the data from scanner. In my case scanner wants to push data. ...
Hi,There are a list of Test Results in Result = Passed provided as a part of incident raised by VR team asking the reason for State of the Test Result to be still Open. Kindly let know if it is expected behaviour if so please provide some references....
Hi,We have recently implemented Configuration Compliance with a couple integrations: Qualys Policy Compliance as well as Prisma Cloud.There are times when we want to be able to manually close Config Test Results, however, unlike Vulnerability Respon...
After Xanadu upgrade we are unable setup approval rules for Exception or False Positive by doing a dot walk to set Approval table field on the Approver Level in the Exception or False Positive Approval RulesSteps to Reproduce: 1. Open Approver Level...
Hi community, User has raised an incident that "when he is resolving the Major incident INC0010910, problem PRB0040017 is getting triggered.1.while closing this problem PRB0040017 by mapping to incident, new problem PRB0040018 is triggered. 2. While ...
Hi all, Facing below error while running Playbook for my case in CSM Workspace. If anything, please update Thanks,Sreesh Surendran
When relating instances with Databases what should be Parent and child. Also it should be considered that CMDB is supposed to be used for Impacted Services. Data model should be that Instance should be parent and database should be child.
