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Background Jobs Queued

Hello, We recently upgraded Vulnerability Response to version 4 and replaced the native Tenable integrations with the Service-Now Tenable Vulnerability integration. Starting fresh with no remediation tasks, when reapplying the remediation tasks rules...

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Dommer by Tera Contributor
  • 4255 Views
  • 10 replies
  • 4 helpfuls

Scanned Applications for AVR GitHub Vulnerability integration

Hi, Can someone explain the concept of the Scanned Applications within the Application Vulnerability Response module? (or even better - how it can be used in the GitHub integration)Is the purpose of it similar to the Discovered Items in the Vulnerabi...

Joanna17 by Tera Contributor
  • 748 Views
  • 2 replies
  • 1 helpfuls

Third-Party Encryption Keys

Hi Community,  I would like to know if ServiceNow is using any third-party encryption keys? If yes, I am interested to know what controls are implemented to handle the risks associated with those third-party encryption keys. Any feedback is much appr...

NagrajS by Mega Contributor
  • 319 Views
  • 1 replies
  • 1 helpfuls

Resolved! VR Exception rule not taking effect on existing items

I added an exception rule and chose "execute on existing data" . After approval there is an RT created with Deferral State but the VIT are not getting added to this RT.  Is this a scheduled job that needs to be run?   

lak-ann by Tera Contributor
  • 854 Views
  • 4 replies
  • 0 helpfuls

Can you automate splitting a VUL and creating an Exception

Hi, I am still fairly new to the VR space, and I know that you can manually split VUL by selecting VIT's but is it possible to write a script that would automate splitting a particular VUL task and then submit an exception for this newly split VUL?

Community Alums by Community Alums  
  • 228 Views
  • 1 replies
  • 0 helpfuls

worknotes on vulnerable item

Hi All, Recently we upgraded the vulnerability response plugin, after that plugin upgradation we are getting the Risk score related work notes like belowAnd this functionality is configured in one of the OOB script include 'VulnerabilityCalculatorCom...

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Mukesh5 by Tera Contributor
  • 576 Views
  • 4 replies
  • 2 helpfuls

Resolved! Rapid7 Integration

Has anybody implemented the new Rapid7 to ServiceNow api?  Run into any issues? Any suggestions? best practices?  Any documentation? thanks in advance!

Edward14 by Kilo Contributor
  • 2933 Views
  • 4 replies
  • 7 helpfuls

Resolved! Create custom tables - SecOps

We have a SecOps subscription for VR module where licenses are tracked based on device count. We have also got table subscription under this scope - 5 tables.  Now we are planning to use these tables for managing the risk registers, risk acceptance a...

Khanna Ji by Tera Guru
  • 715 Views
  • 5 replies
  • 0 helpfuls

Background Job Configuration

Hello All,I have created a new background job configuration in sn_sec_cmn_background_job_configuration in this table using the logic written in other backgroup job config(i.e OOB) Can anyone suggest me how I run this background job as I'm not able fi...

Sneh by Tera Contributor
  • 1479 Views
  • 5 replies
  • 0 helpfuls

Proof Integration with SIR

We are planning to build an integration between Security Incident Response (SIR) and Proofpoint. If you are a customer who is interested in this integration, please drop a note with your email id. We will connect with you to understand your use-cases...

Resolved! problem

What tools and techniques can be used for effective root cause analysis?

Ramesh_143 by Giga Guru
  • 2096 Views
  • 6 replies
  • 15 helpfuls