Hi,I have a requirement by where I need to filter out the templates shown on template bar at bottom of form. On the incident form we have a custom choice field 'product', we have 3 products we can select.We create a template for each category of inci...
Hi All, We're implementing a playbook for our customer, One of the tasks here is closed Complete however, as you can see below there is a 'Cancelled' tag applied to it... Any ideas why? and if so, where can this logic be changed / updated? Thanks in ...
We are currently facing the issue with remediation target date that is getting assigned on the VIT records. Although the remediation target date is populating correctly base the rules, The rule target from (date) is applied on the last opened field. ...
I am working with a client who is using Rapid7 InsightVM, and they are having issues with the Rescan function. Sometimes the Rescan is successful, and sometimes it results in the following error:Based on what I'm seeing in the documentation, this is ...
Is there an additional job or script that can help update the Tenable Third-Party Library records in VR? It is impacting downstream records and update, especially risk calculators off of the scanner Risk Rating.An example: TEN-161691 was initially co...
Hello ServiceNow Community, I am trying to add a new tab in Incident record page as part of my Studio built scoped application. I came across this Community video to add new tab - https://www.youtube.com/watch?v=nJF6zyjL0M0Also the documentation - ...
I'm interested in learning how to effectively we can handle vulnerabilities within ServiceNow, particularly in an environment where asset IP addresses are consistently dynamic. Should our focus solely be on CI lookup rules, disregarding IP addresses ...
If I lock out and inactivate an admin user who was the original creator of a ServiceNow Application, will that cause any issues with objects that were created by that user, (like tables, scheduled exports, imports, service portal, widgets, and other ...
Hii, I created one exception rule after saved the record there is no further steps to trigger approvals and automatically add remediation task and vulnerable items. Please let me know how it works.
Hi,We have modified create and write ACLs on Splunk ES Event Profiles so that SIR Analysts can create new splunk profiles and edit the existing ones. They are able to modify the values under Name, Mapping, Schedule and Additional options, but not abl...
Under the field mapping section of Microsoft Graph security API alert profile, when mapping the MS Defender's alert's evidence attributes for App names to Observables on Security Incident we get undefine "Observable" type. How can I map all the requi...
Hi All, I got an requirement like there are two fields network which is basically multi choice having choice values like ab1,ab2,ab3,ab4 and another field business which is reference from department table which is list collector variable we can add ...
ServiceNow Security Incident Response Tables + Roles Mindmap️ Here's a new mindmap I made, breaking down all of the tables and roles that come along with the ServiceNow baseline Security Incident Response offering. I'm hoping this visual guide is hel...
ServiceNow Container Vulnerability Response Application Mindmap️ I'm hoping this gives ServiceNow developers, customers, and implementers a quick reference guide to the Container Vulnerability Response application and shows the 'The Big Picture'. Thi...
Hi guys, I need to complete the process flow of Vulnerability Emergency Response which is introduced on the Vancouver release and what are configurations we can be able to achieve using Vulnerability Emergency Response in ServiceNow? @secops @Mustaf...
