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Forum Posts

Changing the Json script

Can anyone help me out hereI need to work on a requirementThere is field called "source data" in discovered items table,where we need to replace the line 'Assessed for Vulnerabilities:false' as 'Assessed Vulnerabilities:true' value in the Json value ...

Mahesh137 by Tera Contributor
  • 423 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue on grouping vulnerabillities by risk rating

Hi Everyone, We are using the risk rating to group vulnerabilities. We have defined that in our group rules.When the remediation task gets created it is set to 4-low and the short description of the remediation task is set to 4-low later the remediat...

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Venkatesh4 by Tera Expert
  • 923 Views
  • 3 replies
  • 0 helpfuls

Automatically closed VI on Closed/Fixed detections

We have found numerous Vulnerable Item records that are still in Open status with closed detection(s). Ideally, when all related detections are closed, related Vulnerable Item will automatically closed as well but this does not happen. We ran a daily...

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Korneil Kim by Tera Contributor
  • 2078 Views
  • 5 replies
  • 1 helpfuls

Resolved! VR - How to manage "Unclassed Hardware" CIs

In Vulnerability Response, how do you manage the Unclassed Hardware [cmdb_ci_unclassed_hardware] table? In regards to VR integrations with third-party tools, ServiceNow automatically creates CIs on the Unclassed Hardware table when a CI is unmatched ...

Zach N by Tera Guru
  • 4697 Views
  • 7 replies
  • 3 helpfuls

Assets having same sys_id question

I have a customer asking this and I'm not sure how to answer: "We have the Qualys integration for Vulnerability Response running, and we have noticed that within the discovered items table we are seeing multiple assets that have the same sys_id, but ...

Vulnerability response

We want to disable an assignment rule. What will happen to the existing Vulnerable items that were originally assigned using that assignment group ?

Harleen by Giga Contributor
  • 467 Views
  • 2 replies
  • 0 helpfuls

Arcsight Integration event mapping to security incident

Hi, We have ArcSight Integration in system and under that mapping some fields from there to ServiceNow. There is one time field which has time in "GMT" but when it mapped to ServiceNow security incident it convert it to "PST".We have custom script in...

Pranali18 by Tera Expert
  • 445 Views
  • 2 replies
  • 0 helpfuls