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What do you use for Categories?

My team and I are looking to revamp our categories from the current OOB ones and looking for recommendations or what others are using. I know there are already several OOB Categories with subcategories. We have discussed the possibility of using the ...

Resolved! Tenable.sc integration with MID Server

Hi, When should I need to install MID Server during VR Tenable integration? What do they mean by the "same environment"? I'm not sure about that. Tenable.sc is an on-premises integration that gives you the option to use a MID Server if the Tenable.sc...

kris29 by Tera Contributor
  • 1163 Views
  • 5 replies
  • 3 helpfuls

Tenable.sc duplicate detections

Hi, team! Customer question: "We are using Tenable.sc as our scanner (plugin ver. 3.6.4).  We are seeing some detections associated to Vulnerable Items like this:VIT0113003     We have the detections come in with much of the same information but it ...

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nancym by ServiceNow Employee
  • 1222 Views
  • 1 replies
  • 2 helpfuls

Resolved! Add extra fields in vulnerable items related to a VUL

So, I'm not sure how possible this is, but my IS teams are asking if there is any way to add description field to the list of vulnerable items in related.  They want to use this to filter out things easily to split task for appropriate teams For inst...

jslee102 by Tera Contributor
  • 988 Views
  • 1 replies
  • 1 helpfuls

Please vote up my idea!

Hi- I would like you to consider voting up my idea. How can it help you? This simple business rule condition change will help keep your Remediation Target Rule and Remediation Target Date fields in sync with your risk rating when it changes. SN suppo...

sseigler by Tera Contributor
  • 289 Views
  • 1 replies
  • 1 helpfuls

MSIM Workspace SharePoint Integtation

MSIM workspace has a tab called "Collaboration" once you open a major security incident. On this tab I can not get the SharePoint library to display despite having configured it correctly. If I open the workspace in UI Building, this section has a de...

amol_joshi by Tera Contributor
  • 695 Views
  • 3 replies
  • 0 helpfuls

Resolved! Configuration Compliance Test Group/Policy Mark Deprecated

What does the "Mark Deprecated" UI Action do on the Test Group (formerly Policy) form? The UI Action is present on both "Active" and "Inactive" Test Groups. Does this UI Action just deactivate the Test Group or is this another action?

Lacey L by Tera Expert
  • 631 Views
  • 2 replies
  • 3 helpfuls

Configuration Compliance jobs created duplicate VIT

Within our integration of Qualys and Qualys SCA into Vulnerability Response and Configuration Compliance, we are experiencing some VIT duplications that correspond with the starting of Configuration Compliance jobs starting. Since Qualys uses the sam...

Incident placed on hold pending Problem

Thoughts on the following configuration for incident and problem handling. The tool has been configured so that a major incident can be placed on hold Pending Problem. When you link an Incident to a Problem and set this status, the cause and fix info...

GBAKEED2 by Tera Contributor
  • 1554 Views
  • 3 replies
  • 0 helpfuls

Reopening of security incident

Hi,Our team is looking for an option to reopen a Security Incident which is in closed state. Currently once you close the Security incident you cant reopen or edit any fields. Basically team is looking for an option to edit fields on a security inci...