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Forum Posts

Reapply Remediation Task Rule After New Assignment

I am aware of the 'Reapply Remediation Task Rule' option from a remediation task rule, however the fact that this deletes all VUL's that are open and then recreates new ones is not an ideal solution. I created a new assignment rule, and also changed ...

sdescoteaux by Tera Contributor
  • 3214 Views
  • 7 replies
  • 0 helpfuls

Resolved! Vulnerability Response -Sys Properties Explanation

Hello,I'm looking for additional information about following 3 properties:1. sn_sec_cmn.filterOutDecommissionedCIMy understanding is that if we have this property enabled, ServiceNow will not mach an vulnerability to retired CI, instead it will creat...

Notifications for Security Incident Response aren't working.

Hey The OOTB notifications aren't getting triggered for SIR. All the events are triggering sir.request.changed event for Security Incident update notification. When I create an incident the sir.incident.email.creation event should get triggered but i...

tyagisu by Mega Expert
  • 1605 Views
  • 4 replies
  • 0 helpfuls

Resolved! Example of a vulnerability calculator rule script?

Hello, I would like to use a script rule to calculate risk ratings for VITs. Does someone has an example of a script to get me started? I'm not sure how the function should look like and which objects are available and what to return.

Christoph4 by Tera Contributor
  • 2366 Views
  • 1 replies
  • 1 helpfuls

Flow or subflow batch processing of records from table.

Hello,Is there any way to process the records from a table batch wise in a flow or a subflow?In my case I have a flow which is internally calling a subflow in which I need to fetch the records from a table e.g. "sn_si_incident" and in one go I should...

DevdattaK by Tera Contributor
  • 1553 Views
  • 1 replies
  • 0 helpfuls

Security Incident Response Re-open feature

This question has been asked before. I am not asking for a solution.Just wondering if the Re-open feature is there on the Security Incident Response (SIR) roadmap for Security Incidents? Trying to figure out if its worth developing or will be availab...

faadi by Tera Contributor
  • 790 Views
  • 1 replies
  • 0 helpfuls

Bulk change VIT state from Under Investigation to Open

Hello, we have an issue where we had deleted several Remediation Tasks and it has left a large number of VIT's in an Under Investigation state. Because of that Assignment Rules will not apply to the VIT's. Is there a way to change the state of a VIT ...

Resolved! Solution Mgmt - Preffered Solution Population

Hi, Doing some testing on VR Solution Mgmt I was wanting to get the preferred solution to populate for our Vulnerabilities and VIT's.Looking at the documentation, they mention a system property sn_vul.latest_solutions_fieldDo we know what type of pro...