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MSIM Workspace SharePoint Integtation

MSIM workspace has a tab called "Collaboration" once you open a major security incident. On this tab I can not get the SharePoint library to display despite having configured it correctly. If I open the workspace in UI Building, this section has a de...

amol_joshi by Tera Contributor
  • 770 Views
  • 3 replies
  • 0 helpfuls

Resolved! Configuration Compliance Test Group/Policy Mark Deprecated

What does the "Mark Deprecated" UI Action do on the Test Group (formerly Policy) form? The UI Action is present on both "Active" and "Inactive" Test Groups. Does this UI Action just deactivate the Test Group or is this another action?

Lacey L by Tera Expert
  • 701 Views
  • 2 replies
  • 3 helpfuls

Configuration Compliance jobs created duplicate VIT

Within our integration of Qualys and Qualys SCA into Vulnerability Response and Configuration Compliance, we are experiencing some VIT duplications that correspond with the starting of Configuration Compliance jobs starting. Since Qualys uses the sam...

Incident placed on hold pending Problem

Thoughts on the following configuration for incident and problem handling. The tool has been configured so that a major incident can be placed on hold Pending Problem. When you link an Incident to a Problem and set this status, the cause and fix info...

GBAKEED2 by Tera Contributor
  • 1656 Views
  • 3 replies
  • 0 helpfuls

Reopening of security incident

Hi,Our team is looking for an option to reopen a Security Incident which is in closed state. Currently once you close the Security incident you cant reopen or edit any fields. Basically team is looking for an option to edit fields on a security inci...

Demo Incident Data

Hi all ,I wanted to try task intelligence for ITSM in my PDI but the required number of incidents needed are 10k.so is there any way I can create or get some demo incidents data.Thanks,