Hi,As a fairly inexperienced developer I'm struggling with solving a reported incident with our Vulnerability Response implementation. Hopefully the community likes to support me with this. Last January 2024 an issue was first reported with requestin...
Hi All, When I click on the "Request exception" after updating the mandatory fields and when I try to submit for request approval I am getting the below error. The date is populated by the calendar automatically. Even though the format is correct it ...
Hello all, Our users report phish emails which then go to a specific email address. How can we set up forwarding from that email address to servicenow to auto create incidents? Thanks
Hoping to find a community member with that footprint who'd be willing to speak with another customer.
Created one new custom role and created new Read ACL and added role Gave role to a user impersonated user not able to view sir record.
Hi All! I am wondering how vulnerability management could work on an on-prem servicenow environment. Specifically will integrations of third party scanners such as the Tenable or Splunk integrations be usable when interacting with an on prem servicen...
Hi All, We have created one new Remediation target rule, but it is getting applied to the new records not for the existing ones. Also, executed the scheduled job for it, but still the target date is not getting updated. Remediation target rule: V...
plugin outputWe have successfully integrated Tenable.sc with ServiceNow (Utha) for Vulnerability Response and are looking for supplemental information that we see in Tenable, but it is not included through the integration/API or haven't been able to ...
Hello all,I'm working with a client that has domain separation in their instance. They're going to start using the Vulnerability Response application, and their CIs are already domain separated so I believe it makes sense to have the vulnerable items...
Hi, I am trying to link a runbook with incidents and incident response tasks by adding a filter condition.(Incident description contains phishing) (Screenshot attached)But this does not reflect when a new phishing incident is created or in any existi...
Hi All, We are facing an issue with preceding and superseded vulnerabilities in ServiceNow. We have modified the "filter_superseded_qids" parameter in the "Qualys Host Detection - Standard rest message to filter and bring only the superseded vulnera...
How would you restrict the visibility or usage of Unmatched CI from Vulnerability Response in ITSM and ITOM processes? We don't want end users to create incidents, problems or changes in ITSM for CIs without the proper documentation in the CMDB. The ...
Hi, I wanna install a application, the name is Column Level Encryption Enterprise (CLEE) but it requires payment. I know that the cost depends on how many field I want to encrypt and how many user would be applied,...But I need a average number to qu...
Can anyone help me out hereI need to work on a requirementThere is field called "source data" in discovered items table,where we need to replace the line 'Assessed for Vulnerabilities:false' as 'Assessed Vulnerabilities:true' value in the Json value ...
Hi Everyone, We are using the risk rating to group vulnerabilities. We have defined that in our group rules.When the remediation task gets created it is set to 4-low and the short description of the remediation task is set to 4-low later the remediat...
