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What happens to Vulnerable Items without detection

We have recently upgraded from 'Tenable-built' VR integration to the 'ServiceNow-built' Vulnerability Response Integration with Tenable. The latter (ServiceNow-built app) is now using detections but the former (Tenable-built app) is not using it. My ...

Issue with setting default Vulnerability Scanner in VR

Hi all, I am implementing ServiceNow VR and SIR, and in order to submit a vulnerability scan request from SIR I need to have one of my vulnerability scanners set as default. I go to Vulnerability Response > scanners, and I try to set the default valu...

SecOpsNor by Tera Contributor
  • 620 Views
  • 3 replies
  • 0 helpfuls

Configurable options for Major security incident management

Hi there,   I'm currently evaluating MSI and have the following questions:   1.  Is it possible to add custom states to Major Security Incident Task [sn_msi_task]?  I've tried adding a new state; however, it seems like the Tasks board in MSI workspac...

JennyHu by Tera Guru
  • 453 Views
  • 1 replies
  • 0 helpfuls

Resolved! Vancouver upgrade --- set assigned to/assignment group

When a user has a security incident response task, and they update the assigned to/assignment group fields, the form saves but the assigned to and assignment group field are blank and the red mandatory asterisk is visible on the screen. However, the ...

Security Incident Closing - review response task - new status

Hi All,I created a new response task status  called "Not Applicable" that has to take in consideration when closing the related security incident.Actually, You can close a security incident only when all response tasks are completed but i want to clo...

Armando4 by Tera Contributor
  • 448 Views
  • 2 replies
  • 1 helpfuls

Resolved! Question about Identity Access Management in NOW

One of our business partners is looking for a particular ServiceNow use case: I’m looking to assess the need/interest level of existing ServiceNow customers in ongoing Identity access certification automation. Backdrop: Once workflows are provisioned...

Andy Bailer by ServiceNow Employee
  • 7704 Views
  • 4 replies
  • 3 helpfuls