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Integrating multiple Qualys sources into Configuration Compliance

We are ingesting Qualys test results from multiple Qualys instance... let's refer to them as Qualys A and Qualys B. Each Qualys instance has different policies and ingesting test results from each instance results in policies being recorded in the sn...

WeiY by Tera Contributor
  • 1632 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to change default tab for Security Incident Response workspace

Hi,How to change the default tab for Security Incident Response workspace?When I open a security incident from workspace, the tab defaults to 'Overview'. Instead it should be defaulted to 'Details' tab when users open the record. Please assist. 

Screenshot 2024-08-06 at 1.28.40 PM.png
sath by Tera Expert
  • 1423 Views
  • 2 replies
  • 1 helpfuls

Reapply Remediation Task Rule After New Assignment

I am aware of the 'Reapply Remediation Task Rule' option from a remediation task rule, however the fact that this deletes all VUL's that are open and then recreates new ones is not an ideal solution. I created a new assignment rule, and also changed ...

sdescoteaux by Tera Contributor
  • 3448 Views
  • 7 replies
  • 0 helpfuls

Resolved! Vulnerability Response -Sys Properties Explanation

Hello,I'm looking for additional information about following 3 properties:1. sn_sec_cmn.filterOutDecommissionedCIMy understanding is that if we have this property enabled, ServiceNow will not mach an vulnerability to retired CI, instead it will creat...

Notifications for Security Incident Response aren't working.

Hey The OOTB notifications aren't getting triggered for SIR. All the events are triggering sir.request.changed event for Security Incident update notification. When I create an incident the sir.incident.email.creation event should get triggered but i...

tyagisu by Mega Expert
  • 1675 Views
  • 4 replies
  • 0 helpfuls

Resolved! Example of a vulnerability calculator rule script?

Hello, I would like to use a script rule to calculate risk ratings for VITs. Does someone has an example of a script to get me started? I'm not sure how the function should look like and which objects are available and what to return.

Christoph4 by Tera Contributor
  • 2532 Views
  • 1 replies
  • 1 helpfuls

Flow or subflow batch processing of records from table.

Hello,Is there any way to process the records from a table batch wise in a flow or a subflow?In my case I have a flow which is internally calling a subflow in which I need to fetch the records from a table e.g. "sn_si_incident" and in one go I should...

DevdattaK by Tera Contributor
  • 1664 Views
  • 1 replies
  • 0 helpfuls

Security Incident Response Re-open feature

This question has been asked before. I am not asking for a solution.Just wondering if the Re-open feature is there on the Security Incident Response (SIR) roadmap for Security Incidents? Trying to figure out if its worth developing or will be availab...

faadi by Tera Contributor
  • 837 Views
  • 1 replies
  • 0 helpfuls