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Resolved! Mass close Remediation Tasks

Hi all, We have around 62000 remediation tasks which all need to be closed. I first tried using "update all" to update their "state" values to "closed completed." However, this times out and only closes around 3000 records before timing out. So next,...

mattystern by Kilo Sage
  • 1666 Views
  • 9 replies
  • 3 helpfuls

Risk calculator doesn't work

Hi, I have a second question related to risk calculator.As per my understanding and the knowledge I have from community, when a new Vulnerable item got created (from integration), a Business rule "Calculate risk score" got executed and the risk ratin...

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kris29 by Tera Contributor
  • 1125 Views
  • 5 replies
  • 0 helpfuls

Resolved! Vulnerability Response - Remediation Task Rules issue

Hi We have one Remediation Task rule which will create a Remediation Task for an assignment group as long as that assignment group is not empty on the VIT. We have had some issues where the wrong team has been assigned so these VIT's have been manual...

John Gregory by Tera Contributor
  • 2387 Views
  • 2 replies
  • 1 helpfuls

On-Premise instance

Whether ServiceNow have an On-promise instance? If yes, what is the actual use of those instances in infrastructure security to perform Password2? @Tony Chatfield1 

Resolved! Tenable.io plugin import and severity field in VR

I have a fully working vulnerability response integration with tenable.io. We have a requirement to switch from CVSS 2.0 to CVSS 3.0 for severity calculation. We had changed the settings in Tenable.io from using CVSS 2.0 to CVSS 3.0 for severity and ...

MB6 by Tera Contributor
  • 2137 Views
  • 3 replies
  • 3 helpfuls

How to install Major Security Incident plugin on PDI

Hi All, I am not able to install Major Security Incident Plugin on my PDI because one of dependent plugin (sn_sp_spoke) needs to be purchased from ServiceNow Store  If any one knows how to fix this issue then please help me.  

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How do I ensure that Outdated Libraries are not used?

How do I ensure that Outdated Libraries are not used? For TinyMC the library TinyMCE version 4.4.3 was being used and has known security issues. The newest version is 5.2.2 (30.04.2020). For Jquery the library jQuery version 2.2.3-snc was being used ...

Vulnerability Detections Process

Hi, I would like to know the vulnerability detection process. When we integrate with third party applications like Qualys. We will receive data in detection table and from there VIT's will be created. So I would like to know1) how the detections are ...

Virus Total configuration issue

Hello All,I have configured Virus Total with service now using this link:https://docs.servicenow.com/bundle/utah-security-management/page/product/secops-integration-threat/secops-integration-virustotal/task/activate-configure-virustotal.html As I don...

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Sneh by Tera Contributor
  • 512 Views
  • 2 replies
  • 0 helpfuls