Could someone please guide me on how I can "delete" or "deactivate" a Remediation Effort? It seems according to ACLs, no one can delete an effort, even Admins. But it appears there should be a way to deactivate one, but it is all grayed out. Are th...
We have various VITs, like for QID-106032 (Apache Log4j 1.X Detected), where in the results there are a dozen or two locations of Log4j jar files. In these instances, each of those locations in owned by a separate application team. Is there a way to...
Got a request in to add new States into Security Incidents. I've been looking to try and add these, but while I can add them to the Choice List, they will not appear in the drop down at any point. Also can't see to add anything to the Process Flow as...
Hi, We use Qualys integration with Vulnerability Response and have used the Vulnerable Item.Last Found field to determine the last time a vulnerability was found on the vulnerable item. However, if the Vulnerable Item has multiple detection records, ...
I am trying to update an incident ticket automatically. One of the fields (u_vendor) is a list, not a simple string value, and it's not updating properly. This is the json that I am sending: {"state":"-5","u_on_hold_type":"awaiting_vendor","u_vendo...
Hi, We are looking into a solution to automatically close the child security incidents when the parent security incident is already closed. We would be expecting that the child security incidents will also be closed, but currently this is not the cas...
I've created incident rules in ServiceNow to automatically generate incidents when Tenable vulnerabilities are detected. However, the rules don't seem to be triggering incidents even though the vulnerabilities are showing up correctly in ServiceNow. ...
Hi folks!Is there anybody out there that might be able to simplify an explanation, point to a more distinct document or KB article that explains the linkages of the Integration to the source integration, to the source integration, the integration par...
Hi all, Due to this thread not being able to resolve my problem, I was advised to create a new thread entirely. So if it helps, here it is. The problem: I'm in the Security Incident Response scope trying to create an SLA (OLA actually) definition fo...
Based on which field is Stale Vulnerable Item used to determine whether it is Stale ?
Hi folks,I have modified my first PA List widget with a Scorecard visualization, and I am struggling with a couple things on it. Hoping somebody can direct me with pointers to get what I'd like or at least to the right documents that explain it. I ...
There are list of third-party entry records pulled from tenable as scanner but could not able to find any vulnerable items related to those third-party entry records. since third-party records will be populated only if a vulnerability is found in the...
Hi,As a fairly inexperienced developer I'm struggling with solving a reported incident with our Vulnerability Response implementation. Hopefully the community likes to support me with this. Last January 2024 an issue was first reported with requestin...
Hi All, When I click on the "Request exception" after updating the mandatory fields and when I try to submit for request approval I am getting the below error. The date is populated by the calendar automatically. Even though the format is correct it ...
Created one new custom role and created new Read ACL and added role Gave role to a user impersonated user not able to view sir record.
