Hi. I am new to ServiceNow. Please help.I need to create a CR in a PDI via an API. The creation attempt takes place in an Ansible playbook. The user is "admin". This user can create CRs and upload attachments in the Web URL for the PDI by clicking th...
Hi,I have just started exploring the SIR and VR applications for an internal company assignment. I have several questions/doubts as I go through the tables, sample data, product documentation etc..For ex:1. When are child incidents created? If parent...
Thanks in Advance
Hello Community, I’m working on creating an ACL that grants a group access only to the parent Security Incident (SIR) of a Security Incident Task (SIT) assigned to that group.Currently, the group has only the sn_si.external role, which allows them to...
Something is affecting the speed of our ISG integration in PROD. I have doubled the data sources and templates.DEV = Zurich version, plug in 1.2.5STAGE = Yokohama version 1.2.2PROD = Yokohama version 1.2.2 DEV & Stage are fine. PROD is slow as hell, ...
Hi, I am trying to upload an attachment in the incident table using API. But I am getting below error: status: failure The remote server returned an error: (403) Forbidden. message: Operation Failed detail: ACL Exception Insert Failed due to security...
I want to create a report that give me the average time for Catalog Task tickets (with Short Description contains Deployment) from Created to Closed. (I am not a developer and cannot script, so I am limited to the condition filter options.)
Hello.I have a question to VR Qualys experts. We have encountered an issue where the Qualys Integration "Qualys Comprehensive Host Detection Integration" ends processing VITs that were opened correctly end then closes all of the VIT's in the instance...
Vulnerabilities are active in Qualys for below Cl's but there are no open VIT records for those detections.
Qualys host detection daily job completing with Substate status Failed. For past couple of days our daily host detection job is not able to ingest all of Qualys data into Snow Vulnerability Response module. Qualys Import Source Substate failed comes ...
Hi guys, I would like do know what kind of cryptography is used in service now? Tks.
Do we have an integration facility with MSFT Defender Attack Surface Manager? If yes, kindly share any documentation w.r.t integration procedures
[Article URL] https://www.servicenow.com/community/secops-articles/announcement-wiz-integration-with-servicenow-secops/ta-p/3325055 Hello, We are contacting you on behalf of our customer, who is reviewing the following community article:"Announceme...
Hi, We have some VIT records, where the DNS and CI name are different and when we try to apply the CI lookup rules, it doesn't get applied for those records since the Discovered items are CI Decommissioned and basically lookup rules do not apply on t...
Hi! We are using the Tenable plugin, and I'm trying to improve our CI lookup rule matching.Does anyone have an example where they scripted for when something matches on a specific class that it promotes to another class? Best example I can give, is t...
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