Dear ServiceNow Community, I am currently helping out on the implementation of ServiceNow VR for a large organization and I am trying to better understand the scanner integration (Qualys in my case). If I understand correctly, Vulnerability Items in ...
Hi,We have installed "Wiz Integration for Security Operations" plugin, configured the credentials and established the connection.Ran on-demand integration "Wiz Fetch Vulnerabilities - On Demand" and it brought in records as detections and no vulnerab...
Hi All I am looking for the list of commonly used servicenow tables for reporting on vulnerability response and vulnerable items . Can someone share the list of tables if they have it handy or in a link
Hi everyone, I'm currently working on an Automated Test Framework (ATF) test to validate a custom notification that is triggered during the VR Manual Upload process. As part of this, I need to simulate a user uploading a CSV file through the manual u...
Hi Team,Are there any recommended BAU (Business-as-Usual) practices or reference steps that Security team members should follow when handling different types of observables (e.g., IP addresses, file hashes, domains, etc.) in ServiceNow? Additionally,...
1. Need to give edit access to SIR analyst for OOB Security Incident Analyst Dashboard and for the reports under it.On giving edit access to the dashboard, the report under the dashboard gives -You cannot configure this element. The owner did not sha...
I have attempted to set up AWA so that I can route security incidents to the various security response teams, but the results vary and do not appear to be utilising my designated queue or assignment rules. I have turned off the default SIRT rule and ...
Hi Team , has anyone has detected an issue during the logon on an IOS. It seems a loop behavior between Teams application and Microsoft Authenticator. #MicrosoftTeams
I'm running ServiceNow Vulnerability Response 26.0.11. There were recent changes to VR and now exception rules no longer create remediation task to track VITs that are deferred; but I also noticed I no longer have the option when creating the excepti...
I’d like to know if it’s possible to create an indicator template in GRC, add in a control objective, and then apply a filter to select only specific controls that I want the indicator to be associated with. The goal is to ensure the indicator is onl...
I'm reaching out for assistance with an integration related to our Security Incident Response (SIR) module. The process owner is looking to integrate Microsoft Teams to enable chat and conference call functionality within the SIR workflow. Please ref...
Hi, We have a requirement to hide impact and urgency fields present in security incident in SIR workspace. If we hide it, will it have any impact on the flow?
Hi, Is it possible to import existing customer playbooks from IRIS tool to ServiceNow?
I want to know which roles are required for accessing security catalog ?
Dear Experts,We are facing an issue in web scanning import from Tenable.io into ServiceNow for #Vulnerability Response implementation.Connection between the Tenable.io and ServiceNow is successful. However, in ServiceNow we are receiving only Nessus ...
