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Resolved! CVIT Bulk Edit

Hello,Is there a suggested workflow/practice for bulk editing Container Vulnerable Items?  There is a "Bulk Edit" feature for host VITs in Vulnerability Response, however I don't see one in CVR, nor do I see any documentation on the subject.  We are ...

JohnsonAndr by Tera Contributor
  • 1336 Views
  • 2 replies
  • 2 helpfuls

Resolved! Need to add additional reference fields on Modal in UI builder

Hi, 1. On security incident record in security incident response workspace when we click on "create incident", a modal pops up. In this we want to add "assignment group" reference field with list similar to available on incident table.  We found a re...

apurvab by Tera Contributor
  • 837 Views
  • 1 replies
  • 1 helpfuls

Resolved! Zero day Vulnerability - Best Practice

Hi All, I am looking for guidance and best practice on how to handle Zero day Vulnerabilities in ServiceNow for cases where CVE's are not available. Came across the below KB article which talks about creating a new table by extending OOTB Vulnerabili...

sach1 by Tera Guru
  • 2912 Views
  • 15 replies
  • 5 helpfuls

Request risk reduction for a vulnerable item do not work OOTB

Hello. We have issue with OOTB - Request risk reduction for a vulnerable item.When we request:A. Request for DeferralB. Request for Risk Reduction Two "State Change Approvals" are being created for A and BWhen we do all approvals A is going in to App...

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Don Dom by Tera Contributor
  • 1062 Views
  • 4 replies
  • 0 helpfuls