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Vulnerability Solution Management

HiThe documentation for this application seems to imply it might not be compatible with post USEM versions of VR, can someone tell me if it is? I am getting 404 errors on integrations associated with it Red Hat Solutions Integration (which I can't fi...

philipredpa by • Tera Contributor
  • 815 Views
  • 2 replies
  • 0 helpfuls

Custom VR Integration

Is there a developer guide, or something similar, for developing a custom integration with the VR module? We are trying to import AWS Security Hub findings into the VR module and looking for a bit more guidance than the online docs can provide. It's ...

Steve Goett by • Tera Contributor
  • 3586 Views
  • 4 replies
  • 1 helpfuls

Resolved! VR - How to manage "Unclassed Hardware" CIs

In Vulnerability Response, how do you manage the Unclassed Hardware [cmdb_ci_unclassed_hardware] table? In regards to VR integrations with third-party tools, ServiceNow automatically creates CIs on the Unclassed Hardware table when a CI is unmatched ...

Zach N by • Tera Guru
  • 7550 Views
  • 8 replies
  • 3 helpfuls

Playbook

i need to create playbook if security incident response record created  based on condition like have category is policy violation   i need to store in worknotes like kb article with the help of playbook , 

MReddy by • Tera Contributor
  • 602 Views
  • 2 replies
  • 0 helpfuls

End User - helpful upgrade Suggestions

Not sure this is the right place to submit a suggestion to developers to add fix/items to help EUE users  workspaces Landing Page for tables in workspaces        please add:  a scroll bar at the top list table similar to the one at the bottom of the ...

Unable to retrieve Tenable query filters

when trying to pull data from tenable.sc using servicenow integration, i get 403 error. While checking the setup assistant it is observed that the query filter is not working as expected. Any ideas on how to fix this issue? (bel  Thanks  

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Document templates to generate PDF with images in HTML fields

Hello, We have created document templates and calling this API available OOTB to generate PDF out of the ticket.GenerateDocumentAPI().generateDocumentForTask We have a few HTML fields in the ticket where in the users insert tables/images, copy/paste ...

Viji Rohan by • Tera Contributor
  • 981 Views
  • 2 replies
  • 0 helpfuls