SecOps forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! XML Parsing Error for Qualys Knowledge base integration run

Hi All, We are using Qualys Integration Module in SN.  One of the Integrations runs "Qualys Knowledge base (Backfill)" is failing with the following error: Encountered error running the integration. Error: Invalid XML response body received from Qual...

Scorpion81 by Mega Expert
  • 2217 Views
  • 9 replies
  • 1 helpfuls

Resolved! Need to auto populate other fields in catalog items ?

Hi all, I have a requirement where I created four fields Name, Department , number and email.I have given type as reference for name if user selects name other three fields should be auto populated any one has script or pointers on this to auto popul...

Options for Splunk integration with ServiceNow

Hi - I am trying to figure out what the best options are when it comes to integrate Splunk with ServiceNow, including for customers that might not (yet) have the SIR module. Could you challenge me on those following options and maybe recommend what t...

Resolved! Activity Due Field Usage

What is the use of Activity Due field in Security Incident table and how it can be used? It is of Due Date field type, will it capture date and time as it has class "GlideDueDate"?

Resolved! Vulnerable Item Detection

We have seen an issue with an end-user not being able to close a VI because of multiple detections being listed on the VI.  From the documentation it states: Detections are only opened or closed by data that is found by a scanner, they do not roll do...

Matt Martin1 by Tera Contributor
  • 3525 Views
  • 6 replies
  • 6 helpfuls

Resolved! Roles/ groups for Major Security Incidents

What roles/ groups are needed for accessing the UI buttons: Link to Major Security IncidentPropose to Major Security IncidentPromote to Major Security Incident in Remediation Task table (sn_vul_vulnerability).

com.glide.attachment.max_size

Hi All, I am looking for a way to create an exclusion for Qualys XML Attachment size in the following property: com.glide.attachment.max_size. Currently, the size is set to 5MB but we want to allow more than that for Qualys as it is throwing below er...

find_real_file.png

Resolved! Splunk Integration

Hi Folks,   I want to know how can i send state values of SIR incidents back to Splunk, i have OOB splunk integration setup but did not see any OOB REST message configured in Outbound Rest Message.

arpitt by Tera Expert
  • 2107 Views
  • 2 replies
  • 0 helpfuls

Resolved! Vulnerable items closed and reopened by scanner

Hi, Some of our Vulnerable items get closed by the scanner and got reopened by the scanner after a few days if it finds the detection. These VITs are already part of a Remediation task (a.k.a Vulnerability group). If the group is in the "Under Invest...

tkrishna29 by Giga Guru
  • 2848 Views
  • 7 replies
  • 4 helpfuls

Resolved! What is the Difference between Integrating Qualys VMDR for ITSM to Servicenow and Qualys Integration for Security Operations

What is the Difference between Integrating Qualys VMDR for ITSM to Servicenow and Qualys Integration for Security Operations The Integration "Qualys VMDR for ITSM" is Free and Qualys Integration for Security Operations is Paid one.What is the differe...

anandpatil by Tera Contributor
  • 2015 Views
  • 2 replies
  • 2 helpfuls

Resolved! Can risk ratings on VITs or VULs be manually overridden?

Hello!Can the risk score on a vulnerability item or Remediation Task be manually changed? We do have risk rules set up but it doesn't work perfectly. Also, in some cases, our SIRT team will deem a vulnerability a higher risk than has been calculated....

LeslieC by Tera Expert
  • 753 Views
  • 3 replies
  • 1 helpfuls

Unable to Reapply VR Assignment Rules

We are unable to reapply new assignment rules and receive the following message, "The configuration for the job Reapply assignment rules (VIT) is inactive. Please activate to execute this background job."   We have checked all of the background jobs ...

AndrewP by Kilo Expert
  • 1063 Views
  • 8 replies
  • 0 helpfuls

Resolved! How to set record level permissions

In the incident table, I have a group field Users of group1 can only see and edit the records of group1 Users of group2 can only see and edit the records of group2 I want to achieve such permission control

panda1 by Kilo Guru
  • 931 Views
  • 6 replies
  • 5 helpfuls