We have found numerous Vulnerable Item records that are still in Open status with closed detection(s). Ideally, when all related detections are closed, related Vulnerable Item will automatically closed as well but this does not happen. We ran a daily...
Hi,we are currently facing a connection issue while integrating ServiceNow with the Azure microsoft0365 application.We have completed the application registration in the Azure and granted the API Permission "SecurityEvents.ReadWrite.All" as mentioned...
Hello, I am new to Vulnerability Response licensing.I have the following questions related to licensing in Vulnerability Response :1. how are number of licenses being used calculated?2. where can i see the number of licenses being used?3. What could ...
Hello, My VR integration to Tenable has been running fine in dev for the past few weeks. We just cloned our prod environment and after doing the same setup steps. My third party vulnerability entries are loading fine and i was even able to pull ope...
Hi All, I am super new to the SIR module and still figuring out how to set it up. I am trying to generate PIR assessments for the Security Teams inside of the SIR Workspace. However for some reason the Assignee Field is showing no Results and I am un...
Hi All, We're implementing a playbook for our customer, One of the tasks here is closed Complete however, as you can see below there is a 'Cancelled' tag applied to it... Any ideas why? and if so, where can this logic be changed / updated? Thanks in ...
I am working with a client who is using Rapid7 InsightVM, and they are having issues with the Rescan function. Sometimes the Rescan is successful, and sometimes it results in the following error:Based on what I'm seeing in the documentation, this is ...
Hello ServiceNow Community, I am trying to add a new tab in Incident record page as part of my Studio built scoped application. I came across this Community video to add new tab - https://www.youtube.com/watch?v=nJF6zyjL0M0Also the documentation - ...
Hi All, I got an requirement like there are two fields network which is basically multi choice having choice values like ab1,ab2,ab3,ab4 and another field business which is reference from department table which is list collector variable we can add ...
ServiceNow Security Incident Response Tables + Roles Mindmap️ Here's a new mindmap I made, breaking down all of the tables and roles that come along with the ServiceNow baseline Security Incident Response offering. I'm hoping this visual guide is hel...
Hi guys, I need to complete the process flow of Vulnerability Emergency Response which is introduced on the Vancouver release and what are configurations we can be able to achieve using Vulnerability Emergency Response in ServiceNow? @secops @Mustaf...
When transitioning a vulnerable item to the 'Awaiting Implementation' state, it is assigned to the asset's managed by groups. Under default setting, no approval is necessary for changing the state. The requirement is that during changin the state to...
Hello All, I want to configure and add the customized fields on the 'Request Exception' form which opens as a popup when Request Exception button is clicked on a Remediation Task. Can anyone please guide me for the same? Thank you in advance!
Hi, We are in the process of integrating Qualys Policy Compliance with Configuration Compliance. We currently do have an integration successfully working for several years for Vulnerability Response. We are on the Utah version (soon going to Vancou...