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Zscaler Integration

Hi, we are integrating  Zscaler with ServiceNow, what are the Access, Roles required from Zscaler team to get started with the integration. i mean if anything beyond access and roles is required?

Ravi63 by Giga Contributor
  • 1016 Views
  • 3 replies
  • 0 helpfuls

Resolved! Scan Coverage - VR

Is there an easier way to see which CI's have not been assessed by our third party scanner? Scan coverage is great in theory, but it does nothing to help you identify the actual CI's that have not been scanned. Looking to identify the CI's that make ...

Derek W_ by Tera Contributor
  • 1167 Views
  • 1 replies
  • 1 helpfuls

Which course to learn GRC or Secops

Hello Team I am working in ITSM and ITOM Module , but also interested to learn GRC or Secops  Please suggest me which one should I learn , keeping he point in mind that we have ample job opportunity post doing this one of the course.

Tausif7 by Tera Contributor
  • 1342 Views
  • 3 replies
  • 1 helpfuls

Threat Intelligence observable enrichment issue

Hi All, So I'm getting Security Operations setup and running into an issue with threat intelligence and observable enrichment. I have our IoC getting data from various sources and I have activated the workflows for automated phishing template and use...

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Chad R by Tera Expert
  • 834 Views
  • 1 replies
  • 0 helpfuls

Resolved! Vulnerable software in Vulnerability response

i can see Vulnerability software table is keep on updating daily however i thought it shows data after qualys integration scan. I checked existing integration however it dows not have any other integration. What can be the possible cause.

GTSNOW by Giga Guru
  • 964 Views
  • 4 replies
  • 0 helpfuls

Resolved! Event Management and SIR

Hi , how does Event Management works with SIR module in Sec ops? end to end guidance is helpful 

Ravi63 by Giga Contributor
  • 1508 Views
  • 2 replies
  • 2 helpfuls

Resolved! Discovered Item Record Not Being Created

It is my understanding that through the CI lookup process if a CI is not found in the CMDB an unmatched or unclassified is created in the sec_cmn_unmatched_ci or cmdb_ci_unclassed_hardware tables respectively and then a Discovered Item record is crea...

Resolved! How to give write access to specific field on form

Hello Friends, I have a requirement to give write access to a specific field on form. I have created three acls for a role 1. Write --> table name --> --None-- 2.Write --> table name --> * 3.write -- >table name --> field_name But the user is able to...

Prasad43 by Tera Guru
  • 11461 Views
  • 18 replies
  • 27 helpfuls