When I open the Requested record from "Vulnerability Response> My Approvals", I see "Summary of Item being approved / Vulnerability State Change Approval" at the bottom of the form. Therefore, I would like to display the "Approval name" and "Requeste...
Hi, I had a customer ask me about using the file attachment function for a malicious file... they are wondering if we can get the information from the file without actually storing it. Their concern was someone opening the file and unleashing bad stu...
A large ServiceNow & Phantom customer wants to have a conversation about how the two should work together. They both have playbooks and automation capabilities. ServiceNow has the advantage of the CMDB and workflow with other teams. What else? thank ...
Is there any scheduled job configured to kick off this reapply rule on risk calculator just like on group rules? I know a job runs for every 4 hrs or every day to trigger "reapply rule" on group rules. Does anyone know about risk calculator?
Hello Community! I want to restrict the personalize_dictionary role to only create or rename tables&fields under cmdb_ci table, nowhere else.Basically what I need is to prevent "admin" access other tables but cmdb_ci and its descendants. Is there a w...
Hello, We have configured Vulnerability Response and Tenable Integration with ServiceNow OOTB solution. There is a low-code Calculator that calculates priority based on conditions. We don't set "Critical" priority because of owner requirements. All w...
I have moved the Vulnerability Response update set from the development environment to the verification environment. I understand that Scheduled Jobs are not included in the update set, so I need to export and transport them as an XML file in my deve...
Hello all. We should attach to KB articles attachment of xlsx files digitally signed (p7m), just like "example_file.xlsx.p7m". Both extension are permitted in system property "glide.attachment.extensions" and we want to mantain "glide.security.file.m...
VR 14.0.6 with Qualys 12.1.1 Issue: Initiating a rescan within a VIT produces a status message of "Error code 1901. Message: Unrecognized parameters." V12.1.1 claimed to fix this error code, but it is still occurring. Any ideas?
I have been working on an early upgrade instance where we get to Rome AND latest updates for Vulnerability Response and the Qualys Integration for Security Operations applications. Within those updates we are going from v13 VR to v15 which include t...
Hi All, is auto close feature in the Vulnerable items will close the VITs which are in deferral State ?.if so on what basic they are closing. Also how to identify which VITs are closed on a particular date and reopened? please suggest and help me. ...
Is it possible to determine if a template was used on a SIR? I would think that there is not but would like someone to verify this for me.
Hello everyone, Just wanted to see how everyone handles devices that get added into the CMDB as an Unclassed Hardware. Looking to see how others are addressing the following situations: Undesired devices in the CMDB are classified as Unclassed Hard...
Gentlemen, We are using Qualys Integration Module with our Now instance. Since the past cpl of weeks, all the Qualys integration runs are in a state "Wait complete" , even though the substate shows to be "success". Any idea how to troubleshoot this...
Dear All, I am unable to integrate the Microsoft Exchange Online with ServiceNow. I have provided the App Client Id, Tenant Id, Object ID, Secret Key information in the integration confiuration page. but i am getting the below error message. 1. <?xm...
