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Hello!Can the risk score on a vulnerability item or Remediation Task be manually changed? We do have risk rules set up but it doesn't work perfectly. Also, in some cases, our SIRT team will deem a vulnerability a higher risk than has been calculated....
We are unable to reapply new assignment rules and receive the following message, "The configuration for the job Reapply assignment rules (VIT) is inactive. Please activate to execute this background job." We have checked all of the background jobs ...
In the incident table, I have a group field Users of group1 can only see and edit the records of group1 Users of group2 can only see and edit the records of group2 I want to achieve such permission control
Hi All, Can anybody help how can we install coFense app in Servicenow. or Please help me with any lead how to integrate coFense with Servicenow
Hi Team, "The glide.ui.max_ref_dropdown' system property determines whether a reference field is displayed as a choice list or a reference icon. The value given for this property is maximum number of records allowed for a reference field displayed ...
Hi All, I have a requirement, where I need to block a few specific IP addresses from accessing ServiceNow instance. I am not getting what exact steps I need to follow to configure this functionality. Could anyone help with this. Thanks in advance. Re...
Hi, I am planning to integrate Security Operations with Zscaler Internet Access. In Servicenow docs it is mentioned that it requires Zscaler admin credentials (username and password) for authentication and Zscaler team is not ready to provide admin c...
How do the roles actually work? I want to use the roles on the security incident form (Read access, Watch list, Privileged access, Work notes list) but only on a case by case basis. Do I need to add anyone that might involved in an incident to the ...
Hello All, I have the secure notes added to form layout and as well as notes configuration but still not able to see secure notes on the form of SIR
Hi All,I have a requirement like ServiceNow VR should only ingest devices which are tagged under 'SecOps' tag in Qualys .what all need to be done in order to do this how to do these if anyone has pointers on this please do share. Thanks in advance.
Hi, we are integrating Zscaler with ServiceNow, what are the Access, Roles required from Zscaler team to get started with the integration. i mean if anything beyond access and roles is required?
Hi, I have few vulnerabilities where VIT is closed but remediation status is still showing In-flight, isnt it suppose to be either target missed or target met?
Hi All, We have a requirement where we need to reapply vulnerability assignment group rules since cmdb records are changing continuously. I noticed that if we activate OOTB scheduled job "Reapply all vulnerability assignment rules" (in inactive stat...
Is there an easier way to see which CI's have not been assessed by our third party scanner? Scan coverage is great in theory, but it does nothing to help you identify the actual CI's that have not been scanned. Looking to identify the CI's that make ...
Hello Team I am working in ITSM and ITOM Module , but also interested to learn GRC or Secops Please suggest me which one should I learn , keeping he point in mind that we have ample job opportunity post doing this one of the course.
